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Linksys RE6800 AC1750 Wi-Fi Range Extender Frequently Asked Questions

TABLE OF CONTENTS

HARDWARE INFORMATION
  1. What is the Linksys RE6800 AC1750 Wi-Fi Range Extender?
  2. What are included in the Linksys RE6800 package?
  3. What are the parts of the Linksys RE6800?
  4. What is the warranty period of the Linksys RE6800?
  5. What is the power rate of the Linksys RE6800?
  6. What are the product features of my Linksys RE6800?
  7. What are the system requirements when using my Linksys RE6800?
 
SETUP & INSTALLATION
  1. How do I set up the Linksys RE6800?
  2. Can I set up the Linksys RE6800 using a smart mobile device?
  3. What is the default IP Address and password of the Linksys RE6800?
  4. How do I log in to the web interface?
  5. What are the two (2) setup modes of my Linksys RE6800?
  6. How do I set up my Linksys RE6800 to work as an access point?
  7. How do I set up my Linksys RE6800 to work as a range extender?
  8. Can I manually set up my Linksys RE6800 to work on Access Point mode?
  9. Can I manually set up my Linksys RE6800 to work on Range Extender mode?
  10. How do I reset my Linksys RE6800?
  11. How do I know what mode the Linksys RE6800 is in?
  12. How do I switch from Access Point mode to Range Extender mode?
 
FIRMWARE UPGRADE
  1. How do I upgrade the firmware of the Linksys RE6800? 

WIRELESS CONNECTION & SECURITY
  1. Which wireless connection standards and frequencies are supported by the Linksys RE6800?
  2. What wireless security modes does the Linksys RE6800 support?
  3. What is Cross Band technology and does my Linksys RE6800 support it?
  4. What is the Spot Finder technology?
 
ADVANCED CONFIGURATION
  1. Does the Linksys RE6800 support Seamless Roaming? 

TROUBLESHOOTING
  1. I have changed the wireless settings of my existing wireless router, and now my Linksys RE6800 doesn't work.  Why does this no longer work?
  2. I have MAC Filtering in my network.  Where can I locate the MAC Address of my Linksys RE6800 to add to my MAC filtering list?
  3. Why can’t I find “Linksys Extender Setup – xxx”in my Wi-Fi list?
  4. On the browser-based setup, why do I not see the setup screen on http://extender.linksys.com?
  5. On the browser-based setup, why can’t I see my network name on the “Choose your wireless network” page?
  6. I correctly entered my network password during browser-based setup.  Why does the “Enter your password” page still show an error?
  7. Why can’t I connect my range extender with WPS?
  8. Why am I experiencing poor signal and slow speed on my range extender?
 

HARDWARE INFORMATION
 
1.  What is the Linksys RE6800 AC1750 Wi-Fi Range Extender?


The Linksys RE6800 AC1750 Wi-Fi Range Extender is the latest range extender from Linksys with 802.11ac Dual Band technology.  It can easily extend your wireless network to hard-to-reach locations in your home such as your backyard, garage, or bedroom to get Wi-Fi® to smartphones, tablets, and laptops.  To know more about this product, click here.
 
2.  What are included in the Linksys RE6800 package?

The Linksys RE6800 has the following package inclusions:  
  • The Linksys RE6800
  • Quick Install Guide
  • Regulatory information booklet
3.  What are the parts of the Linksys RE6800?


 The Linksys RE6800 has the following parts:

  • Port – One (1) Gigabit Ethernet port
  • LEDs – Power / WPS and Ethernet (link/activity)
  • Buttons:
    • Wi-Fi Protected Setup™ (WPS) button
    • Reset button
4.  What is the warranty period of the Linksys RE6800?
 
The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.
 
5.  What is the power rate of the Linksys RE6800?
 
The internal AC / DC power supply of the Linksys RE6800 is 100-240 V~0.5 A50/60 Hz.
 
6.  What are the product features of my Linksys RE6800?
 
Below are the major product features of the Linksys RE6800:
  • AC1750
  • 802.11ac Dual Band (2.4 GHz and 5 GHz)
  • Boost Wi-Fi range up to 9,000 sq. ft.
  • Easy Setup with Spot Finder
  • One (1) Gigabit Ethernet port
  • Eliminates dead zones
  • Beamforming technology
  • Cross Band technology
  • Push-Button Connect
  • Access Point or Range Extender mode
 7.  What are the system requirements when using my Linksys RE6800?
 
The following are the system requirements when using your Linksys RE6800:
  • 802.11 a/b/g/n/ac wireless router or access point
  • AC Power outlet
  • Ethernet cable if using the Linksys RE6800 in Access Point mode
  • A computer or tablet that is Wi-Fi-enabled
  • For browser configuration:
    • Internet Explorer® 8 or higher
    • Safari® 5.1 or higher
    • Chrome™ 25.0 or higher
    • Firefox® 20 or higher
SETUP & INSTALLATION
 
1.  How do I set up the Linksys RE6800?
 
Setting up the Linksys RE6800 is made fast and easy because of its CD-less setup.  Now you can run the setup from a web browser even if your device does not initially have an Internet connection and is on factory settings.  Click here to learn how to set up the Linksys RE6800 on Access Point mode.  For instructions on how you can set up on Range Extender mode, click here.
 
2.  Can I set up the Linksys RE6800 using a smart mobile device?
 
Yes.  Any mobile device or wireless computer can be used to set up the Linksys RE6800.
 
3.  What is the default IP Address and password of the Linksys RE6800?
 
If the Linksys RE6800 does not detect a Dynamic Host Configuration Protocol (DHCP) server in your network and has not obtained an IP Address from a router, its default IP Address is 192.168.1.1.  The default password is admin.  Once it is connected to your network and it has detected a DHCP server (e.g., You have an existing wireless router) to find the new IP Address, look up your router’s DHCP Client Table.

NOTE:  You can also connect to the Wi-Fi network name of your extender and log in using a friendly name to gain access to the network.  To learn how, click
here.

4.  How do I log in to the web interface?

To learn how to log in to the web interface, click here.
 
5.  What are the two (2) setup modes of my Linksys RE6800?
 
The Linksys RE6800 can be set up in two (2) modes.  These are:
  • Wired Range Extender Access Point mode (This requires an Ethernet cable connected to your existing network)
  • Wireless Range Extender mode
6.  How do I set up my Linksys RE6800 to work as an access point?
                                                                                        
To learn how to set up the Linksys RE6800 to work as an access point, click here.
 
7.  How do I set up my Linksys RE6800 to work as a range extender?
 
To learn how to set up the Linksys RE6800 to work as a range extender, click here.
 
8.  Can I manually set up my Linksys RE6800 to work on Access Point mode?
 
Yes.  For specific instructions, click here.
 
QUICK TIP:  The default mode when choosing manual setup is Wireless Range Extender mode. 
 
9.  Can I manually set up my Linksys RE6800 to work on Range Extender mode?
 
Yes.  The default mode when choosing manual setup is Wireless Range Extender mode.  For instructions on how to manually set up the Linksys RE6800, click here.
 
10.  How do I reset my Linksys RE6800?
 
Press and hold the Reset button of your Linksys RE6800 for 10 seconds or until the LED starts to blink to reset it to factory default settings.
 
11.  How do I know what mode the Linksys RE6800 is in?
 
After setup, access the Linksys RE6800’s web-based setup page to view the updated top header name. 
 
NOTE:  If the Linksys RE6800 is on Access Point mode, the top header will read Dual Band Wireless Access Point.  If it is on Range Extender mode, the top header will read Dual Band Wireless Range Extender.

 
12.  How do I switch from Access Point mode to Range Extender mode?
 
To switch to another mode, you will need to change this in the Basic Settings.  Click here for instructions.
 
FIRMWARE UPGRADE
 
1.  How do I upgrade the firmware of the Linksys RE6800?
 
There are two (2) ways to upgrade:  either through Auto update or Manual update.  For detailed instructions on how to do these, click here.
 
WIRELESS CONNECTION & SECURITY
 
1.  Which wireless connection standards and frequencies are supported by the Linksys RE6800?
 
The Linksys RE6800 supported standards are 802.11ac, 802.11a, 802.11n, 802.11g, 802.11b and 802.3ab.  It also supports the 2.4 GHz and 5 GHz frequencies simultaneously.
 
2.  What wireless security modes does the Linksys RE6800 support?
 
The Linksys RE6800 supports the following wireless security modes:
  • Access Point mode supports WPA2 Personal and WPA2/WPA Mixed Mode.
  • Range Extender mode supports WPA2 Personal, WPA2/WPA Mixed Mode and WEP.
NOTE:  Wired Equivalent Privacy (WEP) is no longer supported in the Access Point mode since it is not secure.  WEP is supported in the Range Extender mode to keep the compatibility with the upstream access point.
  
3.  What is Cross Band technology and does my Linksys RE6800 support it?
 
The Linksys RE6800 supports Cross Band technology.  This technology maximizes the simultaneous use of both bands (2.4 GHz and 5 GHz) for high speed data transfer and uninterrupted streaming and gaming.  To get an overview of the manual settings of the Cross Band feature, click here.

4.  What is the Spot Finder technology?
 
The Spot Finder technology determines the signal strength of your Linksys RE6800.  It lets you know if your Linksys RE6800 is too close or too far from your router.
 
IMPORTANT:  The Spot Finder technology is ONLY available when your Linksys RE6800 is on Range Extender mode.
 
ADVANCED CONFIGURATION

 
1.  Does the Linksys RE6800 support Seamless Roaming?
 
No.

TROUBLESHOOTING
 
1.  I have changed the wireless settings of my existing wireless router, and now my Linksys RE6800 doesn't work.  Why does this no longer work?
 
Your Linksys RE6800 does not work because its wireless settings are no longer in sync with the router.  Change the wireless settings of the Linksys RE6800 in Range Extender mode to make it similar to what your router currently has in order to fix the issue.
 
2.  I have MAC Filtering in my network.  Where can I locate the MAC Address of my Linksys RE6800 to add to my MAC filtering list?
 
Access your range extender’s web-based setup page then go to Status > WLAN Statistics.  Use the MAC Address labeled Seen by Upstream AP when your device is on Range Extender mode.

NOTE:  When the Linksys RE6800 is in Access Point mode, there is no display for this field as it is not needed since the product is wired into the network.


3.  Why can’t I find “Linksys Extender Setup – xxx”in my Wi-Fi list?             
 
Make sure the light on the range extender is blinking orange.  If you still can’t see the setup network, move the device being used for setup closer to the range extender.  Wait for a blinking orange light and refresh the Wi-Fi list.
 
4.  On the browser-based setup, why do I not see the setup screen on http://extender.linksys.com?
         
 
On your device’s Wi-Fi manager, make sure Linksys Extender Setup – xxx is selected, then refresh your browser.

 
5.  On the browser-based setup, why can’t I see my network name on the “Choose your wireless network” page?  
 
Your range extender might be too far from the router.  Move it closer and refresh the list.
 
6.  I correctly entered my network password during browser-based setup.  Why does the “Enter your password” page still show an error?                                                                
 
The range extender is likely outside the limit of the router’s signal.  The signal could be getting interrupted before your password makes it to the router.  Move your range extender closer to the router.

 
7.  Why can’t I connect my range extender with WPS?                                    
 
There are a number of reasons that WPS could fail.  These include:
  • Your router and range extender are too far apart.
  • The two-minute connection window expired.
  • The WPS button on either range extender or router did not depress all the way.
  • WPS is disabled on the router.
  • MAC Filtering is enabled on the router.
 8.  Why am I experiencing poor signal and slow speed on my range extender?
 
Be sure that you’ve placed your range extender in an ideal location, as indicated by Spot Finder technology. 
 
NOTE:  When you move around your home, your wireless devices may not disconnect from the router until they lose the Wi-Fi signal.  This may occur even if the Wi-Fi signal from the range extender’s signal is stronger (and vice versa).  If you are having connection issues, select the network with the stronger signal.

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