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Linksys E5350 AC1000 Dual-Band WiFi 5 Router Frequently Asked Questions

TABLE OF CONTENTS
   

HARDWARE INFORMATION 
 

1.  What is the Linksys E5350 AC1000 Dual-Band WiFi 5 Router?

The Linksys E5350 AC1000 Dual-Band WiFi 5 Router lets you enjoy the power of Wi-Fi technology.  It delivers enhanced speed, range and security for all your networking needs.  With speeds of up to 2.3x faster than a wireless-N router, you'll be able to swiftly stream HD videos, surf, email, play games online, browse and chat.

2.  What are the parts of the Linksys E5350?

The parts of the Linksys E5350 are:
  • Ports / Buttons 
    • Power port
    • One 10/100 Mbps internet port
    • Four 10/100 Mbps ethernet ports
    • Reset button (located at the bottom)
    • Wi-Fi Protected Setup™ (WPS) button 
  • Indicator lights 
    • Back panel WPS, internet (WAN port), ethernet (LAN ports) 
  •  Antennas
    • Two external, adjustable, non-detachable antennas 

To know more, click here.

3.  What are the product features of the Linksys E5350?

Below are the major product features of the Linksys E5350:
  • AC1000 Dual-Band
  • 802.11 a/b/g/n/ac
  • Beamforming Technology
  • Guest Network
  • Parental Controls
  • Two adjustable antennas (non-detachable)
  • Four 10/100 Mbps ethernet ports + one 10/100 Mbps internet port

4.  What is the warranty of the Linksys E5350?

The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.

5.  Where is the reset button of the Linksys E5350 located?

The reset button is located at the bottom of the Linksys E5350.

SETUP AND INSTALLATION 
 

1.  What are the requirements for setting up the Linksys E5350?

Below are the requirements for setting up the Linksys E5350:
  • Internet connection
  • Wireless or wired computer /  laptop for setup
  • Latest web browser version of Google Chrome™, Firefox ®, Safari® (for Mac®), Microsoft Edge® or Internet Explorer®

2.  How do I set up the Linksys E5350?

Setting up the Linksys E5350 takes only a few minutes.  To know how, click here.

FEATURES AND FUNCTIONS
 

1.  How do I access the Linksys E5350 web interface?

To learn how to access the Linksys E5350 web interface, click here.

2.  Is the Linksys E5350 supported by the Linksys app?

No.

3.  What is the data rate of the Linksys E5350?

The PHY data rate is up to 300 Mbps (2.4 GHz) and up to 700 Mbps (5 GHz).

4.  What is Beamforming Technology?

Beamforming is a radio wave technology that allows a router to transmit radio signal in the direction of the connected devices, thus creating a stronger, faster and more reliable wireless communication.

5.  What wireless security types does the Linksys E5350 support?

The Linksys E5350 supports WPA2™ Personal and WPA2 Enterprise security types.

TROUBLESHOOTING 
 

1.  How can I reset the Linksys E5350 to factory defaults?

You can reset the Linksys E5350 to factory defaults through the router’s web interface or using the Reset button.  To know how, click here.

2.  How do I know if I have successfully reset the Linksys E5350?

From a wireless computer, wait until the default Wi-Fi name appears before beginning setup again.

3.  How can I tell if the Linksys E5350 is powered on?

Plug the Linksys E5350 to a power source.  Then, connect a computer or the modem using an ethernet cable, the connected port will light up which indicates router’s activity.

FIRMWARE UPGRADE
 

1.  How do I upgrade the firmware of my Linksys E5350?

To learn how to upgrade the firmware of the Linksys E5350, click here.  

2.  Does the Linksys E5350 have an auto firmware update feature?

No, but it has a Check for Updates button that you can click.  If a firmware is available, you can proceed with the update.  To learn more, click here.

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