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Linksys EA7500 v3 R75 Max-Stream Dual-Band WiFi 5 Router Frequently Asked Questions

TABLE OF CONTENTS
 

ADVANCED CONFIGURATION
 
1.  
What wireless security modes does the Linksys EA7500 v3 support?
2.  Which wireless connection standards and frequencies are supported by the Linksys EA7500 v3?
3.  How do I connect my device to the Wi-Fi of the Linksys EA7500 v3?
4.  How many Guest networks can I set up on my Linksys EA7500 v3?
5.  Does the Linksys EA7500 v3 allow VPN tunnels using IPSec, L2TP or PPTP protocols to pass through the router?
6.  Does the Linksys EA7500 v3 support SPI firewall?
7.  What is the Network Map feature of my Linksys EA7500 v3 and how can I use it?
8.  What is the Wireless Scheduler feature of my Linksys EA7500 v3 and how can I use it?

TROUBLESHOOTING 
 
1.  
How can I reset the Linksys EA7500 v3 to factory defaults?
2.  I have reset the Linksys EA7500 v3 and now I can’t launch the setup page.  What should I do?

FIRMWARE UPGRADE
 
1.  
How do I upgrade the firmware on the Linksys EA7500 v3?
 

HARDWARE INFORMATION 
 

1.  What is the Linksys EA7500 v3 R75 Max-Stream Dual-Band WiFi 5 Router?

The Linksys EA7500 v3 R75 Max-Stream Dual-Band WiFi 5 Router has two dedicated Wi-Fi bands and revolutionary MU-MIMO technology.  This lets you enjoy your favorite online games and streaming content without lag and buffering, even when lots of devices are connected to your Wi-Fi.  With four Gigabit ethernet ports and connection speeds of up to 1.9 Gbps, the Linksys EA7500 v3 is the streaming and gaming solution you’ve been waiting for.

2.  What do the lights on the Linksys EA7500 v3 indicate?

The lights show the different activities and states of your router.  For more information, click here.

3.  What is the warranty period of the Linksys EA7500 v3?

The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.

4.  Where can I find the router’s serial number?

The router’s serial number is printed on the label located underneath the device. 

5.  What USB standard does the Linksys EA7500 v3 support?

The USB port supports 3.0, but is also backward-compatible with older versions of USB.

6.  What is the recommended antenna position for the Linksys EA7500 v3?

The recommended antenna positioning depends on the following:
  • For multi-story homes - Position the antennas where the middle antenna is straight up and the side antennas are angled outwards (30°-45°).
  • For single-story homes - All three antennas are positioned straight up. 

7.  Can I wall-mount the Linksys EA7500 v3?

Yes.  To know how to wall-mount the Linksys EA7500 v3, click here.

8.  What processor does the Linksys EA7500 v3 have?

The Linksys EA7500 v3 has a dual-core processor.

9.  How much flash storage and Random Access Memory (RAM) does the Linksys EA7500 v3 have?

The Linksys EA7500 v3 has a 128 MB flash storage and has a RAM of 256 MB DDR3.

SETUP AND INSTALLATION 
 

1.  How do I set up the Linksys EA7500 v3?

Setting up the Linksys EA7500 v3 is made fast and easy because of its CD-less setup.  Now you can run the setup from a web browser even if the router does not initially have an internet connection and is on factory settings.  For more information, click here

You can also set up the router using an iOS device with the Linksys app.  For more information, click
here

2.  What is the default IP address and password of the Linksys EA7500 v3?

The default IP address for this router is 192.168.1.1 and admin is the default password.

3.  What is the default Wi-Fi name and password of the Linksys EA7500 v3?

The default Wi-Fi name and password is located on the label on the bottom of the router.  The label will display the default 2.4GHz Wi-Fi name, for example, Linksysxxxxx (where xxxxx is the last five digits of the router's serial number).

NOTE:  If two Wi-Fi names will broadcast (For example, Linksys00061 and Linksys00061_5GHz), you may select either but if your device can see the 5GHz radio, select this.  The same Wi-Fi password applies for both.


ADVANCED CONFIGURATION
 

1.  What wireless security modes does the Linksys EA7500 v3 support?

The Linksys EA7500 v3 supports WPA2™-Personal and WPA2-Enterprise. 

2.  Which wireless connection standards and frequencies are supported by the Linksys EA7500 v3?

The Linksys EA7500 v3 is compatible with 802.11ac, 802.11b, 802.11g, 802.11n and 802.11a.  It supports the 2.4 GHz and 5 GHz frequencies.

3.  How do I connect my device to the Wi-Fi of the Linksys EA7500 v3?

To connect Wi-Fi devices to the network, you’ll need to know your Wi-Fi settings such as SSID and password.  For specific instructions, click here.

4.  How many Guest networks can I set up on my Linksys EA7500 v3?

The Linksys EA7500 v3 allows you to have two Guest networks, one for each band (2.4 GHz and 5 GHz).  With these, your visitors at home can access the internet but not the local network (i.e., shared storage devices, printer access).
 
NOTE:  The Linksys EA7500 v3 supports up to 50 guests.
 

5.  Does the Linksys EA7500 v3 allow VPN tunnels using IPSec, L2TP or PPTP protocols to pass through the router?

Yes.  The Linksys EA7500 v3 allows VPN tunnels using IPSec, L2TP or PPTP protocols to pass through the router.

6.  Does the Linksys EA7500 v3 support SPI firewall?

Yes.  The Linksys EA7500 v3 supports SPI firewall.

7.  What is the Network Map feature of my Linksys EA7500 v3 and how can I use it?

The Network Map feature of your Linksys EA7500 v3 allows you to manage and monitor the connection to the network.  To know more about this and how you can use it, click here.

8.  What is the Wireless Scheduler feature of my Linksys EA7500 v3 and how can I use it?

The Wireless Scheduler feature of your Linksys EA7500 v3 allows you to turn your Wi-Fi ON or OFF, including the Guest networks at chosen times.  To know more about this, click here.

TROUBLESHOOTING 
 

1.  How can I reset the Linksys EA7500 v3 to factory defaults?

There are two ways to reset the Linksys EA7500 v3 to factory defaults:
  • Hardware Reset – Press and hold the Reset button on the back panel of the Linksys EA7500 v3 for about 10 seconds until the white light on top of the router begins to flash.
  • Software Reset – Log in to your Linksys server account.  Under Router Settings, click Troubleshooting > Diagnostics then click Reset under Factory reset.

2.  I have reset the Linksys EA7500 v3 and now I can’t launch the setup page.  What should I do?

You can try the following troubleshooting suggestions:
  • Access your Linksys server account locally.  To know how, click here.
  • If your computer has a static IP address, make sure it has valid DNS numbers.  If not, set the computer to obtain an IP address automatically.
QUICK TIP:  Try again then, if needed, reassign a static IP address back on the computer.

FIRMWARE UPGRADE
 

1.  How do I upgrade the firmware on the Linksys EA7500 v3?

The Auto Firmware Update feature allows your router to automatically update whenever there is a new firmware available.  By default, this feature is enabled on the Linksys EA7500 v3.  For more information about upgrading the firmware, click here.

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