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Linksys MR6350 Frequently Asked Questions

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TABLE OF CONTENTS
 
HARDWARE INFORMATION

1.  What is the Linksys MR6350 Max-Stream™ AC1300 Dual-Band Mesh WiFi 5 Router?
2.  What is the 802.11ac technology?
3.  Where can I find the router’s serial number?

4.  What is the warranty period on the router?
5.  Does the router have indicator lights?
6.  Can the router be wall-mounted?
7.  What can I connect to the USB port on the router?

 SETUP AND INSTALLATION

1.  
How do I set up the router?
2.  What are the requirements in setting up the router?
3.  How do I access the router’s dashboard?
4.  What is the default Wi-Fi name and password of the router?
5.  How do I add a router/child node to my network?
6.  How do I reset the router to factory defaults?

SECURITY

1.  What Wi-Fi security modes does the router support?
2.  Does the router allow VPN tunnels to pass through the router?
3.  Does the router support SPI firewall?
4.  Does the router support Parental Controls?

ADVANCED TROUBLESHOOTING

1.  
How do I upgrade the router’s firmware?
2.  Does the router support bridge mode?
3.  How do I access the storage device connected to the router?
4.  Can I connect a USB printer to the router?
5.  How do I safely eject my hard drive from the router?
6.  How do I secure my hard drive from unauthorized access?
7.  What file system formats does the External Storage feature support?
8.  Can I connect a USB storage device to the router and manage it as an FTP server or media server?


HARDWARE INFORMATION

1.  What is the Linksys MR6350 Max-Stream™ AC1300 Dual-Band Mesh WiFi 5 Router?

The Linksys MR6350 Max-Stream™ AC1300 Dual-Band Mesh WiFi 5 Router uses Intelligent Mesh™ technology to make your mesh experience more enjoyable.  With the USB 3.0 port to let you share files between your devices and 400 Mbps on the 2.4 GHz and 867 Mbps on the 5 GHz band, the Linksys MR6350 is the router to future-proof your home.

2.  What is the 802.11ac technology?

The 802.11ac technology, also known as Wi-Fi 5, works on the 5 GHz band.  The Linksys MR6350 can support up to 867 Mbps wirelessly on the 5GHz band for devices that support the 802.11ac standard.


3.  Where can I find the router’s serial number?
 
The serial number is located on the sticker underneath the device.  
 

4.  What is the warranty period on the router?

The warranty period is dependent on the country of purchase.  For more information on your device’s warranty, click here.

5.  Does the router have indicator lights?
 
Yes.  The router has a status indicator light on top and ethernet port lights at the back.  To learn more about the indicators lights, click here.  


6.  Can the router be wall-mounted?

Yes.  You can set the router on a desk or mount it to the wall.

7.  What can I connect to the USB port on the router?

The router has an External Storage feature through the USB 3.0 port on the front for connecting external storage devices to share on the network.  This feature is only supported on the parent Linksys MR6350.  If you connect a USB drive to a Linksys MR6350 used as a child node, the drive will not be detected.

SETUP AND INSTALLATION

1.  How do I set up the router?
 

You can set up the router through the Linksys app.  To learn more, click on the links below:

For Android™
For iOS

2.  What are the requirements in setting up the router?

 Below are the requirements for setting up the Linksys MR6350:
  • An active internet connection
  • A mobile device with the latest version of the Linksys app 

3.  How do I access the router's dashboard?

You can access the dashboard through the Linksys app.  To learn how to do that, click here.

4.  What is the default Wi-Fi name and password of the router?

The default Wi-Fi name of the router is LinksysSetupxxx (the xxx are the last three digits of the router’s MAC address).  The default password of an unconfigured router is “admin”.
  
5.  How do I add a router/child node to my network?

For instructions on how you can add the router as a child node, click here.

6.  How do I reset the router to factory defaults?

There are two ways to reset the router to factory defaults:
  • Hardware reset – Hold the reset button for 11 seconds.  Watch for the three slow red pulse lights, then release the reset button on the fourth red pulse.
  • Software reset – Log in to your Linksys server account to access the router's web interface.  Under Router Settings, click Troubleshooting > Diagnostics, then, click Reset under Factory reset.

SECURITY

1.  What Wi-Fi security modes does the router support?
 
You can either leave the Wi-Fi security open or use a WPA2™ Personal password.  The default setting is WPA2 Personal.

2.  Does the router allow VPN tunnels to pass through the router?

Yes.  The router allows VPN tunnels using IPSec, L2TP, and PPTP protocols to pass through the router.

3.  Does the router support SPI firewall?

Yes. 


4.  Does the router support Parental Controls?

The Linksys MR6350 supports the free basic Parental Controls feature.

ADVANCED TROUBLESHOOTING

1.  How do I upgrade the router’s firmware?


By default, the Automatic Firmware Update feature is enabled and will upgrade the firmware whenever a new version is available.  If you disable this feature on the Linksys app, you will get a prompt whenever there is a new firmware release.  When this happens, select Update Available to upgrade the firmware.

2.  Does the router support bridge mode?

Yes.  For step-by-step instructions, click here.

3.  How do I access the storage device connected to the router?

To access the storage device, you need to first identify its IP address for SMB access.  For an overview and instructions on how to manage the storage device, click here.

4.  Can I connect a USB printer to the router?

No.  This is not supported.

5.  How do I safely eject my hard drive from the router?

To safely eject your hard drive from the router, simply tap on Eject located on both the Linksys app and web interface.  To learn more about the External Storage feature, click here.

6.  How do I secure my hard drive from unauthorized access?

You can do this by enabling the Authentication option for your external storage device.  You will be required to enter the following information:
  • Username use a minimum of four and a maximum of 12 alphanumeric characters
  • Password use a minimum of four and a maximum of 50 alphanumeric characters

7.  What file system formats does the External Storage feature support?

The Linksys MR6350 supports the following file formats:
  • For Windows®:  NTFS and FAT32
  • For Mac®:  FAT32, APFS (read-only), and HFS+
 
8.  Can I connect a USB storage device to the router and manage it as an FTP server or media server?

No.  This is not supported.  To learn more about the External Storage feature, click here.

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