text.skipToContent text.skipToNavigation

How to turn OFF the Private Address option on iOS 14 devices

With the release of iOS 14, Apple® enabled a new feature that lets iOS devices use a different MAC address when joining a Wi-Fi.  Every 24 hours, a new private MAC address will be generated for your iOS 14 device.

While the new feature helps reduce privacy risks in user tracking and profiling, the items below lists the issues you will most likely encounter when using some Linksys features every time a new MAC address is generated.

  • The Devices section on the Linksys app or the Device List on the web interface will be slowly filled with duplicate offline devices each day an iOS 14 device connects to the network regardless of whether you access the Linksys app or web interface.
  • Parental Controls, Linksys Shield, and MAC Filtering features will only be effective to block an iOS 14 device for 24 hours or less.  If you try to apply these features (say, for Parental Controls) on the same iOS 14 device, you may get confused by the multiple entries in the Devices or the Device List.
  • Device Prioritization that acts on a specific device will be similarly ineffective at specifying the selected device after 24 hours or less.
Solution:  Linksys is currently working on a solution.  In the meantime, you can disable the Private Address option on the iOS 14 device to help address these issues. 

The iOS device must be connected to the Wi-Fi of the Linksys router or node in order to turn OFF the Private Address for that Wi-Fi. 

Step 1:
Go to Settings > Wi-Fi on your iOS device.

Step 2:
Tap the information button User-added image next to the Wi-Fi name of the Linksys router or node your device is connected to.

Step 3:
Tap the toggle switch beside the Private Address option to disable it.  If your device is connected to the Wi-Fi without using a private address, a privacy notice will explain why.

Step 4:
You will be asked to reconnect to the Wi-Fi.  Tap Rejoin.

You should now have successfully disabled the Private Address option.

Was this support article useful?

Additional Support Questions?

Search Again