Linksys Atlas Pro 6 Dual-Band Mesh WiFi Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION

1.  
What is the Linksys Atlas Pro 6 Dual-Band Mesh WiFi?
2.  What is the warranty period of the node?
3.  Where can I find the node’s serial number?
4.  Does the node have indicator lights?
5.  Is this compatible with other Linksys Intelligent Mesh products?
6.  What type of processor does it have?
7.  Does the node support Linksys Aware and Linksys Shield?
8.  How many ports are supported on the node?
9.  Where can I find the node's model number?
10.  What are the weight and dimensions of the node?

SETUP AND INSTALLATION

1.  
How do I set up the node?
2.  What are the requirements in setting up the node?
3.  
How do I add another node to my existing mesh WiFi system?
4.  Can the Linksys Atlas Pro replace a router?
5.  How do I add a wired node to an existing network?
6.  How do I set the node to use a PPPoE connection?
7.  Does the router support Wi-Fi Protected Setup™ (WPS) pairing for adding clients to the WiFi?​ ​​​​​​
8.  
Is the Linksys Mesh WiFi system compatible with Starlink?

SECURITY

1.  
What WiFi security modes are supported on the node?
2.  Does the node support VPN passthrough?
3.  Does the node support SPI firewall?
4.  What is the node’s default admin password?

ADVANCED CONFIGURATION

1.  
How do I upgrade the node’s firmware?
2.  How do I check a node's current firmware version?
3.  How can I reset the node to factory defaults?
4.  How do I recover my admin password?
5.  What is Dynamic Frequency Selection (DFS)?
6.  How do I enable the DFS feature?
7.  Can I use DFS in my network with other routers on child modes?
8.  Can my clients connect to the DFS channels?
9.  How do I access the Linksys app dashboard?
10.  How do I access the node's LinksysSmartWiFi.com page?
11.  I’m seeing a “Why am I getting a warning when I try to access my router settings in a browser?” message.  How do I bypass this error message?
12.  
My Linksys mesh router isn't working with my ISP's 5G router. What should I do?
13.  Does this support IPv6 RD for its internet connection?
 


HARDWARE INFORMATION

1.  What is the Linksys Atlas Pro 6 Dual-Band Mesh WiFi?

The Linksys Atlas Pro 6 Dual-Band Mesh WiFi offers massive simultaneous capacity for video, gaming, and high-speed data.  It is easy to add to modular system of nodes to give you flawless WiFi everywhere and easily replaces a standard router with mesh WiFi.  To learn more, click here.  


2.  What is the warranty period of the node?

The warranty of the node is 3 years.


3.  Where can I find the node’s serial number?
 
The serial number is located on the sticker underneath the device.  
 

4.  Does the node have indicator lights?
 
Yes.  The node has a status indicator light that shows the different statuses and activities of the node.  To learn more, click 
here.  


5.  Is this compatible with other Linksys Intelligent Mesh products?

Yes.


6.  What type of processor does it have?

The Linksys Atlas Pro has a 1 GHz dual-core processor.


7.  Does the node support Linksys Aware and Linksys Shield?

Currently, the node supports the standard Parental Controls feature.


8.  How many ports are supported on the node?

The node has one fixed 1 Gbps WAN/internet port and three 1 Gbps LAN/ethernet ports.


9.  Where can I find the node's model number?

The model number on the product label on the bottom of the router is MX5500.  In the Linksys app and LinksysSmartWiFi.com page, the router is identified as Linksys MX5500 Series.  MX5500 will appear in the sysinfo log.


10.  What are the weight and dimensions of the node?
 
Below are the weight and dimensions of the node:
 
  • Dimensions:  3.385 in x 3.385 in x 7.3 in
  • Weight:  0.50 kg (1.1 lb)

SETUP AND INSTALLATION

1.  How do I set up the node?
 
You can set up the node through a web browser or the Linksys app by using Bluetooth® or WiFi.  To learn more, click on the links below:


Setting up the mesh WiFi using an Android device
Setting up your mesh WiFi with an iOS mobile device


2.  What are the requirements in setting up the node?

Below are the requirements for setting up the Linksys Atlas Pro:

 
  • Active internet connection
  • The latest Linksys app
  • Linksys cloud account
 
3.  How do I add another node to my existing mesh WiFi system?

For instructions on how you can add a child node to an existing mesh WiFi system using an Android™ device, click here.  For iOS, click here.


4.  Can the Linksys Atlas Pro replace a router?

Yes, you can replace your standard router with the Linksys Atlas Pro.  Click here for instructions.


5.  How do I add a wired node to an existing network?

For instructions on how to add a wired child node, click here.


6.  How do I set the node to use a PPPoE connection?

For instructions on how to set the node to use a PPPoE connection, click here


7.  Does the router support Wi-Fi Protected S​etup™ (WPS) pairing for adding clients to the WiFi?

The WPS feature is disabled by default, but the Linksys MX5500 does support WPS.  

You need to enable it first either from the Linksys app or LinksysSmartWiFi.com page.  To do this using the Linksys app, go to Wi-Fi Settings > Connect a Device with WPS.  Toggle the WPS button, then start connecting your device.   
On the LinksysSmartWiFi.com page dashboard, go to Wi-Fi Settings > Wi-Fi Protected Setup.  Toggle the Wi-Fi Protected Setup™ button to the ON position and click on Ok or Apply.    


8.  Is the Linksys Mesh WiFi system compatible with Starlink?

Yes. For the Linksys router to work with Starlink, you will need a Starlink ethernet adapter which you can find in the Starlink shop. Connect one end of the ethernet cable to the Starlink ethernet adapter and the other end to the Internet port of your Linksys router.
Learn how to set up the Linksys router with Starlink. 

SECURITY


1.  What WiFi security modes are supported on the node?
 
The Linksys Atlas Pro supports the following WiFi security modes:

 
  • WPA2™/WPA3™ Mixed Personal
  • WPA3 Personal Only
  • WPA2 Personal
  • Enhanced Open Only
  • Open and Enhanced Open
 
2.  Does the node support VPN passthrough?

Yes.  The node supports VPN passthrough configuration of IPSec, L2TP, and PPTP protocols.


3.  Does the node support SPI firewall?

Yes. 


4.  What is the node’s default admin password?

With the latest firmware, the node no longer supports a default admin password.  You must create one when first accessing the LinksysSmartWiFi.com page through a browser or change the password using the Linksys app.

ADVANCED CONFIGURATION


1.  How do I upgrade the node’s firmware?

It is highly recommended to use the automatic updates.  The node has a feature that automatically updates the firmware which is enabled by default.  You can click on the Check for Updates button on the LinksysSmartWiFi.com page to see if a new firmware is available for the node.


2.  How do I check a node's current firmware version?

The firmware version can be found in the Linksys app on the Network Administration screen.  To access the Linksys app, follow the instructions here.  Then, tap on the menu icon and go to Network Administration.


3.  How can I reset the node to factory defaults?
​​​​​​
To reset your node to its factory defaults, press and hold the reset button until the light on top of the node turns red, fades, and flashes bright red.

IMPORTANT:  Make sure that a bright red flash, followed by three to four quick faded red pulses then another bright red flash occurs before you release the button.


4.  How do I recover my admin password?

You can recover the admin password through the five-digit recovery code printed on the product label at the bottom of the node.  To learn more, click here.


5.  What is Dynamic Frequency Selection (DFS)?

Dynamic Frequency Selection (DFS) is a spectrum-sharing mechanism that allows multiple wireless local area networks (WLANs) to coexist with radar systems.  It automatically selects a frequency that does not interfere with certain radar systems while operating in the 5 GHz band.  The benefits of using DFS channels are less WiFi interference and better WiFi performance.


6.  How do I enable the DFS feature?

To learn how to enable the DFS feature, click here.


7.  Can I use DFS in my network with other routers on child modes?

No.  If your other routers on child modes do not support DFS, the routers will have connectivity problems.


8.  Can my clients connect to the DFS channels?

Only if your clients support DFS channels.  Clients that do not support DFS channels can connect to the 2.4 GHz band instead.


9.  How do I access the Linksys app dashboard?

To learn how to access the node through the Linksys app, click here.


10.  How do I access the node's LinksysSmartWiFi.com page?

To log in to LinksysSmartWiFi.com, open a web browser, enter "https://myrouter.local" in the Address bar, and press [Enter].  You may also use the router’s default IP address which is "https:// 192.168.1.1".  If you have set up an IP address for the router, use that specific IP address.  To learn more, click here.

Depending on which browser you are using, you may encounter an error when logging in to the router.  To bypass this, follow these steps:

 
  • Google Chrome™:  click on Advanced > Proceed to 192.168.1.1 (unsafe)
  • Firefox®:  click on Advanced > Accept the Risk and Continue
  • Microsoft Edge®:  click on Advanced > Continue to 192.168.1.1 (unsafe) 
  • Safari®:  click on Show Details > visit this website > Visit Website

To learn more about resolving this error, click here.

11.  I’m seeing a “Why am I getting a warning when I try to access my router settings in a browser?” message.  How do I bypass this error message?

With the latest firmware, the router requires you to log in using https://.  You would get the error message if you used http://.  To learn how to bypass this message click here.


12.  My Linksys mesh router isn't working with my ISP's 5G router. What should I do?

For the Linksys mesh router to work with a 5G router, your ISP must provide a 5G router with an ethernet port for connection to the parent node.


13.  Does this support IPv6 RD for its internet connection?

Yes. It supports IPv6 RD and 6to4 tunneling.

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