This article will walk you through general instructions on how you can disable the Wi-Fi on the listed Century Link-supported devices below.
NOTE: The steps and instructions may vary depending on your router/gateway’s model. Contact your device’s manufacturer for support.
Before you begin
NOTE: The steps and instructions may vary depending on your router/gateway’s model. Contact your device’s manufacturer for support.
Before you begin
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Make sure that the computer you use to access the web-based setup page of your router or gateway is either wired to it directly or is connected to it via Wi-Fi.
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Make sure to know your login credentials as these differ for every manufacturer. Contact your device’s manufacturer for support.
The steps below are applicable for the following products:
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Actiontec C1000A/C1900A/C2000A
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Actiontec PK5000/Q1000/Q2000
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ZyXEL C1000Z/C1100Z
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ZyXEL PK5000/PK5001/Q1000Z
Step 1:
Launch a browser and enter "https://192.168.0.1" in the address bar and press [ENTER].
Step 2:
Enter your login credentials found on the back of your router or as provided by your service provider. Click Apply to log in.
NOTE: The image used below is from Actiontec C1000A.
Launch a browser and enter "https://192.168.0.1" in the address bar and press [ENTER].
Step 2:
Enter your login credentials found on the back of your router or as provided by your service provider. Click Apply to log in.
NOTE: The image used below is from Actiontec C1000A.

NOTE: For ZyXEL C1000Z/C1100Z, the default username is admin and the default password is Hadsee7j.
Step 3:
Click on Wireless Setup > Basic Settings.

Step 4:
Under 1. Set the wireless radio state., switch to Disable. For Actiontec C1000A/C1900A/C2000A, the Disable option is under the Wireless Radio.

Step 5:
Click on Apply.

The steps below are applicable for the following products:
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Technicolor C1100T/C2000T/C2100T
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Actiontec C3000A
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ADTRAN C424G/Calix C844G
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ZyXEL C2100Z/C3000Z
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ZyXEL FR1000Z
Step 1:
Launch a browser and enter "https://192.168.0.1" in the address bar and press [ENTER].
Step 2:
Enter your login credentials found on the back of your router or as provided by your service provider. Click Apply to log in.
NOTE: The image used below is from Actiontec C3000A.
Launch a browser and enter "https://192.168.0.1" in the address bar and press [ENTER].
Step 2:
Enter your login credentials found on the back of your router or as provided by your service provider. Click Apply to log in.
NOTE: The image used below is from Actiontec C3000A.

NOTE: For ZyXEL C2100Z/C3000Z, the default username is admin and the default password is 64f8aaD8.
Step 3:
Click on Wireless Setup > 2.4 GHz > Basic Settings.


Step 4:
Under 1. Set the wireless radio state., switch to Disable.

Step 5:
Click on Apply.

NOTE: To disable the Wi-Fi for the 5 GHz band, click on Wireless Setup > 5 GHz > Basic Settings. Then repeat Steps 4 and 5.
Cisco DDR2200
Step 1:
Launch a browser and enter "https://192.168.1.254" in the address bar and press [ENTER].
Step 2:
Enter your login credentials found on the back of your router or as provided by your service provider. The default username and password are user.
Step 3:
Go to Home Network > Wireless > Basic.
Step 4:
Uncheck Enable Wireless.
Step 5:
Click on Save/Apply.
Launch a browser and enter "https://192.168.1.254" in the address bar and press [ENTER].
Step 2:
Enter your login credentials found on the back of your router or as provided by your service provider. The default username and password are user.
Step 3:
Go to Home Network > Wireless > Basic.
Step 4:
Uncheck Enable Wireless.
Step 5:
Click on Save/Apply.
D-Link® AC1200
Step 1:
Launch a browser and enter "https://192.168.0.1" in the address bar and press [ENTER].
Step 2:
Enter your login credentials. The default username is admin and the default password is blank.
Step 3:
Go to Setup > Wireless Settings > Manual Wireless Network Setup.
Step 4:
Uncheck the Enable Wireless option.
Step 5:
Click on Save Settings.
NOTE: If your router/gateway is dual-band, disable both the 2.4 GHz and 5 GHz wireless bands.
Launch a browser and enter "https://192.168.0.1" in the address bar and press [ENTER].
Step 2:
Enter your login credentials. The default username is admin and the default password is blank.
Step 3:
Go to Setup > Wireless Settings > Manual Wireless Network Setup.
Step 4:
Uncheck the Enable Wireless option.
Step 5:
Click on Save Settings.
NOTE: If your router/gateway is dual-band, disable both the 2.4 GHz and 5 GHz wireless bands.
ZyXEL NBG-419N
To disable the Wi-Fi on your ZyXEL NBG-419N, flip the WLAN switch on the back of your device to turn it OFF.
ZyXEL P-870HN
To disable the Wi-Fi on your ZyXEL P-870HN, press and hold the WLAN switch for 1 second and then release it. The WLAN light should turn OFF.