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Encountering Intermittent Wireless Connection Using a Linksys Router

Frequent wireless disconnection can be caused by different factors such as:
  1. Wireless interference within the network.
  2. Wireless settings of the Linksys router are still set to default.
  3. Firmware is corrupted.
Before following the instructions in this article, check first if your wireless computers have stable connection when connected to other wireless networks (hotspots).

Reducing Wireless Interference

If you are experiencing frequent disconnection from the wireless network, check the following factors:

  • 2.4 GHz interference:  Your router may be operating on the same frequency as your cordless telephone system or other nearby equipment.  Try to change your router’s channel to 1 or 11 and restart the wireless computers.  To learn more about this, click here.
  • Physical obstructions:  Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors.  Try moving the equipment to different locations to find a better signal.
  • Placement of the router:  Linksys suggests to place the router in a high location and leave a distance of two feet between the router antenna tips, ceiling, and wall.  If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings:  Keep the router away from large metal objects, bodies of water (e.g. fish tanks, bathrooms), and any electrical equipment including appliances such as television sets, microwaves, radio equipment, etc.
To be guided further on factors such as physical obstructions, router location, and interferences, click here.

Customizing Wireless Settings of the Router

Having default wireless settings on the Linksys router may cause conflict with other Linksys routers within your network range.  Linksys suggests changing the SSID (network name) and Wireless Channel of your router.  If possible, enable the Wireless Security of your router also.
  • To change the router’s SSID or the wireless network’s name, click here.
  • To change the router’s channel, click here.
  • To enable the wireless security on the router, click here.
Upgrading the firmware

If the wireless connection remains unstable after performing the steps above, upgrade the router’s firmware. 
Click on the links below to know how:

Upgrading the Linksys router’s firmware using the classic web-based setup page
How to manually upgrade a Linksys Smart Wi-Fi Router's firmware

Other suggestions to consider
  • If you experience limited or no connectivity with your router using your Windows® computer, click here to troubleshoot the problem.
  • There are instances that your firmware is corrupted and you need to reinstall your router's firmware.  For instructions on how to download and install the firmware, click here.

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