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Resetting your Linksys MX5300 Velop AX Whole Home WiFi 6 System

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Resetting your Linksys MX5300 Velop AX Whole Home WiFi 6 System to factory defaults will erase customized settings you have configured with this node.

The light behaviors of the node help in understanding the state of your Linksys MX5300.  For information on the light behaviors of the Linksys MX5300, click
here.

There are two ways to reset your node.  You can either perform a manual reset or a software reset.  Follow the specific instructions for each method.

Manual reset
Software reset

 

Manual reset

Step 1:
Make sure your Linksys MX5300 is powered ON.

Step 2:
Lay the node on its side (where the light is visible to you) or hold the node in a comfortable position where you can hold the reset button and look at the light at the same time.

Step 3:
Using a non-pointed tip (e.g., the retracted end of a ballpoint pen), press and hold the reset button.

IMPORTANT:  Make sure that a bright red flash, followed by three to four quick faded red pulses then another bright red flash occur before you release the button.


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Software reset

Step 1:
Make sure to know which node you will be resetting.


If you are resetting a parent node:
  • Using a desktop browser, go to www.linksyssmartwifi.com and enter your Linksys server account credentials to log in.  For instructions, click here.
  • You can also use the IP address such as http://192.168.1.1.  
NOTE:  You can check the IP address of the node from the Linksys app.  Go to Velop Administration > IP Details and look for IP Address.
 
If you are resetting a child node:
  • Check the IP address of the node you want to reset from the Linksys app.  Once you have the IP address, enter “http://x.x.x.x/ca” (where x.x.x.x represents the IP address of your child node) in the Address bar then press [ENTER].

Step 2:
Click on Troubleshooting.

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Step 3:
Click Diagnostics.

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Step 4:
Click Reset.

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Step 5:
Click Yes.

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Step 6:
Click Ok for the node to reboot.

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Step 7:
Once the light on the node is solid purple, the node is ready again for setup.  

Click the links below for instructions on how you can set up your parent node.


Setting up the Linksys MX5300 Velop AX Whole Home WiFi 6 System on an iOS device
Setting up the Linksys MX5300 Velop AX Whole Home WiFi 6 System on an Android device


If you want to add a child node to your Velop network, click on the link below to learn how:

Adding a node to the existing Velop network

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