Linksys Cloud Manager 2.0 - Devices settings and configuration

The Devices page allows you to configure an access point and monitor its status or performance.  This article will give you a summary of the Devices page of your Linksys Business Cloud Access Points.

How to get to the Devices page
 
Step 1:
Log in to Linksys Cloud Manager.  For instructions, click here. 
 
Step 2:
Select an organization (if you have multiple organizations).  

Step 3:
From the Networks tab, select a network, click the ellipsis, then click on Devices.

Step 4:
The Devices page displays a list of all the access points in the network you are currently in.  Click on a device to manage its settings.
 
Make sure you are in the correct network prior to managing the device.  Below are the settings you can configure for a device.  

Monitor
Details
Wireless SSID Slots
TCP/IP
Radio
Tools
More
 
Monitor
 
To get to the Monitor page from Devices: 

Step 1:
From the Devices tab, select an access point, and click on Monitor. 

The Monitor page of an access point will provide: 
 
  • Access point Load and Memory usage
  • Access point status
  • Access point real-time statistics
  • Connected clients to the access point
 
SettingDescription
Ellipsis menu
 

Click the ellipsis menu to view additional options.

  • Reboot - Click to reboot the device.
  • Blink LED - This option lets you find a device in your network.  If you click this option, the light on the access point will start to flash. 
  • Rename - Click to rename this device.
  • Move to Inventory - Click on this option if you need to move your device into Inventory.
  • Disable - Click to disable the device.
  • Delete - Click to delete the device from your network.
Load and Memory
  • Load - This shows the access point’s consumption of CPU load. 
  • Memory - This shows the access point’s consumption of memory.
 
Access Point 
Status
  • Displays the current time zone on the access point.  If the time needs to be adjusted, click on the More page.
  • Displays the online/offline status.  Any red bars indicate when your access point was offline.  Hover your cursor over a red area to view the offline timeframe.
Device 
Statistics		This section shows the access point’s statistics on bandwidth and clients in real time.
Connected 
Clients		This section displays the connected clients to the access point.

Click the gear icon to check only the items that you want to see in the chart.

Click the ellipsis menu to access the client settings.
  • Connection:  This takes you to Clients > Connection section which displays the duration of the client, bandwidth for that client, and signal strength for that client.
  • Details:  This takes you to Clients > Details which displays the MAC address, name, and first/last seen for that client.
 
Details

To get to the Wireless SSID Slots page from Networks: 
 
Step 1:
From the Networks tab, select a network, click the ellipsis, and click on Devices.
  
Step 2:
From Devices, select a device, click the ellipsis, and click on Details.
  
The Details page displays the following information about your access point.
 
 
Setting
Description
Status
Displays the access point’s online/offline status.
Public IP address
Displays the internet IP address
MAC Address
Displays the MAC Address
Serial
Displays the serial number
Vendor
Linksys
Model
Displays the model number.
Hardware VersionDisplays the hardware version.
Firmware Version
Displays the current firmware version.  When an update is available, you will see an x.x.x update is available message, click on it to proceed with the update.
 
Name
Displays the name of the access point.  Click Edit to rename it.
Notes
Displays any customer notes.  Click Edit to add notes.
Location
Displays the location of your access point.  By default, this feature is disabled, click Edit to enter a location.
 
 
On the Wireless SSID slots page, you will find a list of wireless profiles that you have assigned to the access point you are currently in.
 
  • By default, after you add an access point it will not broadcast any SSID until you assign it one. 
  • You must create the wireless SSID on the Wi-Fi SSIDs page first. 
  • You can assign up to eight SSID profiles to an access point. 
  • You can disable an SSID for the access point but keep the SSID profile assigned to the access point or just delete it. 
 
To get to the Wireless SSID Slots page from Networks: 
 
Step 1:
From the Networks tab, select a network, click the ellipsis, and click on Devices.
  
Step 2:
From the Devices tab, select an access point, click the ellipsis, and click on Wireless SSID Slots.
 
The Wireless SSID Slots page displays the following information about your access point.
 
 
Setting 
Description
Ellipsis menu
Clicking on the ellipsis menu of an SSID gives you the following options:
  • Settings - Click on this option to configure the wireless settings of the SSID.
  • Remove - Click to remove an SSID slot from your access point.   This action removes the SSID from the access point, it does not delete the wireless profile.  To permanently delete an SSID go to the Wi-Fi SSIDs page and delete it from there.
SSID name
  • Enabled - The SSID is enabled and broadcasting. 
 
  • Disabled - The SSID is disabled on the access point (not broadcasting).
 
 
Authentication
Displays the current security type set on the SSID.  Click on Settings > General to change the security settings.
BroadcastingThe number of access points that are broadcasting the SSID. Click the number to view the access point/s.
 

 
Splash Page
Displays if a splash page is associated with the SSID. Click on Settings to configure the Splash Page.

 
Bandwidth Limit/ Client Bandwidth 
Limit
Displays if the bandwidth or bandwidth limitation for a client is enabled for the SSID.
Band SelectionDual Band is set by default.  To select either the 2.4 GHz or 5 GHz band, go to Settings > Advanced > Band Selection.
 
 
 

To get to the TCP/IP page from Networks: 

Step 1:
From the Networks tab, select a network, click the ellipsis menu, and click on Devices.
 
Step 2:
From the Devices tab, select an access point, click the ellipsis menu, and click on TCP/IP.
 
Step 3:
To configure your access point’s TCP/IP settings click on Edit to enter or select your settings.
   
Setting Description
Configure IP Select a setting to configure and click Save.
 
IP addressEnter an IP address if you have selected Manual. 
Gateway Enter an IP address if you have selected Manual. 
Subnet MaskEnter an IP address if you have selected Manual. 
Primary/Secondary DNS Enter an IP address if you have selected Manual or Use DHCP with customer DNS. 
VLAN Tagging 

Select Enable and enter your VLAN tag.




 
 
Step 4:
Click Save once changes are made.
    
Radio
 
To get to the Radio page from Networks: 

Step 1:
From the Networks tab, select a network, click the ellipsis menu, and click on Devices.
 
Step 2:
From the Devices tab, select an access point, click the ellipsis menu, and click on Radio.
 
Step 3:
To configure your radio settings, click on Edit.

NOTE:  Settings will vary by model and regional settings.
 
 
2.4 GHz
5 GHz
  • Radio Mode - 802.11b/g/n/ax, 802.11 b/g/n 
  • Channel Width - Choose 20 MHz or 40 MHz 
  • Channel - Choose Auto or a channel 
  • TX Power - Choose a dBm (dBm will vary based on what the device supports and within the region's legal Wi-Fi operations)
  • Radio Mode - Choose 802.11 a/n Mixed, 802.11 a/n/ac/ax Mixed, 802.11 a/n/ac Mixed 
  • Channel Width—Choose 20 MHz, 40 MHz, or 80 MHz 
  • Channel—Choose Auto or a channel 
  • TX Power— Choose a dBm setting (dBm will vary based on what the device supports and within the region's legal Wi-Fi operations)
 
 
The Tools page can be used for troubleshooting purposes.  By default, it displays the Simple Ping tool, as the pinging is in progress the window will expand to show the current results.  Click on Advanced to use the Advance Ping Tool. 
 
To get to the Tools page from Networks: 

Step 1:
From the Networks tab, select a network, click the ellipsis menu, and click on Devices.
 
Step 2:
From the Devices tab, select an access point, click the ellipsis menu, and click on Tools.
 
Click on Restart to restart the ping or click on Summary or Console to view the output. 

More
 
When you are configuring settings on the More page from within an access point, these settings will apply only to the access point you are currently in. 
 
To get to the More page from Networks: 

Step 1:
From the Networks tab, select a network, click the ellipsis menu, and click on Devices.
 
Step 2:
From the Devices tab, select an access point, click the ellipsis menu, and click on More.
 
When you are configuring settings on the More page, the settings will apply only to the device you are currently in. 
  
Setting
Description
Time Zone 
A Network-Wide message means that the setting applies to all the access points in the network you are currently in.
 
To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select a time zone and click Save.
 
LAN Port For Linksys LAPAC1300CW only.

Behaviour
  • Bridged to WAN - Default setting. 
  • Disabled - This option disables Ethernet 2 and 3
  • Behave as Wireless SSID - This option means when you connect a wired client to Ethernet 2 or 3, that ethernet client will be part of the VLAN setting of the SSID you selected in the Wireless SSID dropdown field.  For example: 
 
NOTE:  To configure a VLAN ID for an SSID got to Wi-Fi SSIDs, click on Settings for an SSID, click on 
Addressing, enable the VLAN tagging, enter your VLAN ID, and click Save.  It is recommended to 
configure VLAN settings on your network to prevent a wired client from having access to all the 
networks connected to the ethernet ports otherwise just disable the ports. 


VLAN Tagging - Disabled by default.  Select Enabled and enter your VLAN ID, this VLAN ID 
will apply to both Ethernet 2 and 3 when Bridged to WAN is selected.

PoE out - By default this option is disabled, meaning the Ethernet 2 port can be used as a regular LAN port without PoE capabilities.  However, if you want to connect a PoE client, you need to enable this option in the Linksys Cloud Manager in order to provide power to the PoE client.   The access point will need to be powered with an 802.3at PoE+ connection (on Ethernet 1 port located on the back) in order for this option to work.  Powering the access point with a standard 802.3af PoE connection or a 12V,1A power adapter will not provide sufficient power to enable this port. 
 
Local Access Credentials 
To change the admin password of an access point’s local web interface, use this section.  The default username and password is admin for both. 

A Network-Wide message means that the setting applies to all the access points in the network you are currently in.

To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select a time zone and click Save.
 

 
Device Local Web Server 
By default, Local Web Server is enabled.

A Network-Wide message means that the setting applies to all the access points in the network you are currently in.
 

To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select your preferred setting and click Save.
Remote Syslog 
Remote Syslog is disabled by default.
 
A Network-Wide message means that the setting applies to all the access points in the network you are currently in.

To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select your preferred setting and click Save.

 
Scheduled Reboot 
Scheduled Reboot automatically reboots the device at a specific time.  This setting is disabled by default.
 

A Network-Wide message means that the setting applies to all the access points in the network you are currently in.

To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select your preferred setting and click Save.
 
 
Auto Configuration Rollback 
When a device receives a wrong configuration, this feature will automatically restore the previous one, to ensure the stability and connectivity of the device.
 

A Network-Wide message means that the setting applies to all the access points in the network you are currently in.

To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select your preferred setting and click Save.
 
 
Access Point LED Light 
Automatically reboots the device at a specific time.  Disabled by default.

A Network-Wide message means that the setting applies to all the access points in the network you are currently in.
 
To apply the change just for the access point you are currently configuring, click on Edit, uncheck Use network-wide configuration, select your preferred setting and click Save.

 
 
 
 

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