Linksys Cloud Manager: Access Points settings page

The Linksys Business Dual-Band Cloud Access Points distribute secure Wi-Fi connections to different networks and provide cloud management features so you can monitor your networks from anywhere at any time. 

The Access Points settings page allows you to configure an access point and monitor its status or performance.  Click on the links below to learn more.

 

Before you begin:

This article is only for access points being managed by (Cloud Manager 1.0) https://business.linksys.com/.  

 
Access Points settings page sections: 


Monitor
Details
Wireless SSID slots
TCP/IP
Radio
Tools
More
 

Monitor

 
The Monitor section displays the activity of the access point.  To access this section, follow the steps below.
 
1. Access your Cloud account.  For instructions, click here

   

2. Select a network and click Access Points in the top blue bar. 

   

3. Select the access point you would like to configure. 

Monitor
  • Load - shows the access point’s consumption of the computer's CPU. 
  • Memory - shows the access point’s memory consumption. 
 
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Access point status - shows the daily status of the device.  You can also select the date that you want to check.
  • It displays the online/offline status of the device.  Any red bars indicate when your access point was offline.  Hover your cursor over a red area to view the offline timeframe.
  • It also displays the current time on the access point.  If you want to adjust the time, click on the More section.  You may also read the More section of this article.
 
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Device stats - shows data about clients and the traffic.  You can choose from the Last 7 days, Last 24 hrs, Last 60 mins, and Real-time.
  • Click the Bandwidth section to view the bandwidth traffic information. 
  • Click the Max concurrent clients section to view the number of clients connected to the access point.  
NOTE:  The area you click will be highlighted in blue.

 

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Connected clients - shows a list of your connected clients. 
 
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  • It also allows you to display the following client's information:  Last Seen, Wireless SSID, Signal, Bandwidth, MAC address, Hostname, First seen, Bandwidth uplink, Bandwidth downlink, Usage, Upload usage, Download usage, Packets uploaded, Packets downloaded, and Connection started.  To hide or unhide a column, click on the Settings (gear) icon and highlight the setting that you want to display

 

Ellipsis icon - click the ellipsis icon under Clients to access the client device's settings.
 
  • Connection - shows the status of the client's connection to the access point such as the duration of the connection, bandwidth, and signal strength to power (dBm) statistics.  It also displays information on the access point that it is connected to such as the SSID, access point's name, and the usage and packet information.
  • Details - shows the clients MAC address, name, and when it was first and last seen by the access point.

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Details
 
The Details section displays information about the hardware.  Below is an overview of the Details section.
 

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  • Connection status - displays the cloud online/offline status of the access point.
  • Public IP address - displays the IP address of the device.
  • MAC address - displays the MAC address of the device.
  • Serial - displays the serial number.
  • Vendor - displays Linksys as the vendor.
  • Model - displays the model number.
  • Firmware version - displays the current firmware version.  Click Check for updates to see if there is newer firmware available.  If there is a new firmware available, click to proceed with the firmware update.  To learn more, click here.
NOTE:  Do not turn OFF your access point during the upgrade.  After the update, the access point will reboot.  Check the light behavior and wait until the access point has finished rebooting.  After the reboot, you may need to refresh the browser to display the updated firmware version. 
  • Name - displays the name of the access point.  To rename the access point, click Edit.  Enter a new name, then click Save
  • Notes - displays your notes.  Click Edit to add notes then click Save
  • Location - displays the location of your access point using Google® Maps in either map or satellite view.  If you want to "Locate the access point to see it on map” instead of a map, click on Edit and enter your location in the Address field or click the GPS map icon then click Save.

 
Wireless SSID slots
 
The Wireless SSID slots section displays the SSIDs that are associated to an access point. 


Overview of the Wireless SSID slots section 
Adding and deleting a wireless slot

 

 

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  • Wireless slot status - shows you the SSID, if the SSID broadcast is enabled (Wi-Fi icon is highlighted) or disabled (grayed out), and if it is open (no lock icon) or set up with a password (with lock icon). 
  • Authentication - displays the authentication type set for the SSID.  To configure the authentication settings of an SSID, click on the ellipsis icon > Settings.  To learn more about creating an SSID and securing it with a password, click here.
  • Assigned to - is the number of access points that are assigned to this SSID profile.  Click the number to view the access points.  
  • Splash page - displays if the splash page (captive portal) is enabled.  To configure the splash screen, click on the ellipsis icon > Settings.  To learn more, click here.
  • Bandwidth limit - shows the SSID's wireless speed limit per access point.  To configure this feature, click on ellipsis icon > Settings.  To learn more, click here.
  • Ellipsis icon on a Wireless SSID slot:
  • Settings - click on this option to enter the Wireless settings page for the SSID.  To learn more about SSIDs section, click here.
  • Remove - click this option to remove an SSID slot from the access point (removes and turns off an SSID from the access point).  Removing a slot does not delete the SSID profile; it only removes it from the access point.  To permanently delete or disable an SSID profile, go to the SSIDs section.  To learn more, click here.
  • ​​​​​​Reboot button - click to reboot the access point.
  • Ellipsis icon on the upper right hand side
  • Click ellipsis icon Rename.  Enter a new access point name then click Confirm to rename the access point.
  • Click ellipsis icon Move to inventory > Move to move the access point to Inventory.
  • Click ellipsis icon Delete > Delete to delete the access point. 
  • Click ellipsis icon > Reboot > Reboot to reboot the access point.
NOTES: 
  • The cloud manager supports WPA2 Enterprise, WPA2™ or Open only.  If your network requires other type of Wi-Fi security, you will need to disable the cloud manager and manage the access point using the local web interface.  To learn more, click here.
  • If you have configured your SSID to use a specific radio band such as Dual-band, 2.4 GHz only or 5 GHz only you can view this information on the SSIDs page.  By default, an SSID is configured as a Dual-band.  If you need to change it, go to the SSIDs page, click on an access point and go to the Advanced section.

 

 
An access point can support up to eight wireless SSID slots.  Follow the steps below to add or delete a slot.  

NOTE:  To add an SSID into a slot, the SSID profile must first exist.  To learn more, click
here.  
 
1. Access your Cloud account.  For instructions, click here
 
2. Select a network and click Access Points in the top blue bar. 
 
3. Select the access point you would like to configure. 
 
4. Click on Wireless SSID slots then click on Add wireless SSID and select an SSID then click Add

NOTE:  If you have not created any wireless SSIDs, click on Go to the SSIDs section.  To learn more, click
here.  
 
5. To delete an SSID slot from the access point, click on the ellipsis icon of the SSID and click Remove.
 
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NOTE:  This will only delete the SSID from the access point, dissociating it from the access point.  The SSID profile will remain in the WiFi SSiD section.  To permanently delete or disable an SSID profile, go to the SSIDs section.  To learn more, click here.
 
 
The TCP/IP section displays your internet settings.  To go to this section, follow the steps below:
 
1. Access your Cloud account.  For instructions, click here
 
2. Select a network and click Access Points in the top blue bar. 
 
3. Select the access point you would like to configure. 
 
4. Click TCP/IP > Edit.  The TCP/IP section allows you to configure the following settings:
  • Configure IP - select Use DHCP or Manually.
  • IP address - enter an unused IP address from the address range used on your LAN.
  • Gateway - enter the gateway of the IP Server.
  • Subnet mask - enter the subnet mask for the IP address.
  • Primary DNS - enter the DNS Address.
  • Secondary DNS - this setting is optional.
  • VLAN tagging - allows you to disable or enable the VLAN tagging.
  • Untagged VLAN - select untagged VLAN.
 
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5. Enter or select your TCP/IP settings then click User-added image.
 
Radio
 
The Radio section allows you to configure the 2.4 GHz or 5 GHz wireless radio settings of the access point.  Follow the steps below to configure the radio settings.
 
1. Access your Cloud account.  For instructions, click here
 
2. Select a network and click Access Points in the top blue bar. 
 
3. Select the access point you would like to configure. 
 
4. Click Radio Edit.
 
5. The 2.4 GHz and 5 GHz radios are enabled by default.  Click on Edit to change the radio settings.  Toggle the slide switch to disable a radio.  Band steering is disabled by default.
 
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LAPAC1200C / LAPAC1750C

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LAPAC2600C
 
6. You can also configure the Radio mode, Channel width, Channel, and TX power of each radio.  The table below shows the radio settings for the access point.
 
2.4 GHz
5 GHz
Radio mode - choose 802.11g or 802.11b/g/n
Channel width - choose 20 MHz or 40 MHz
Channel - choose Auto or a channel (e.g., Channel 11)
TX Power - choose from Auto or a TX power percentage (e.g., 12%)
Radio mode - choose 802.11 a/n Mixed, 802.11 ac ONLY, 802.11 a/n/ac Mixed
Channel width - choose 20 MHz, 40 MHz or 80 MHz 
Channel - choose Auto or a channel (e.g., Channel 36)
TX Power - choose from Auto or a TX power percentage (e.g., 12%)
 
7. Click Save.

Tools
 
Use the Tools section to troubleshoot the access point. 
  • Ping tool - determines the accessibility of a host on the network.  Click the Ping button to ping an IP address or hostname.
  • Blink LED - click Run to make the light blink on your access point to identify it.  The light will blink for 30 seconds.
  • Rogue access point detection - detects an unexpected or unauthorized access point in your network.  Select between 2.4 GHz or 5 GHz radio and click Run.
 
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More
 
The More section allows you to view and change the following settings:
  • Time Zone – allows you to view and edit the access point’s time zone.  
  • Local Access credentials - is the username and password for local access to the device.
  • Remote syslog - allows you to configure the remote syslog settings.
  • LED light - allows you to disable or enable the access point’s status light. 
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NOTE:  To set the same settings on ALL your access points in a Network, go to the Settings section located on the blue bar at the top.  The settings in the Access Points More tab is applied per access point only.
 
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Follow these steps to change the settings under the More section:
 
1. Access your Cloud account.  For instructions, click here
 
2. Select a network and click Access Points in the top blue bar. 
 
3. Select the access point you would like to configure. 
 
4. Click More > Edit on the setting you want to change.
 
5. Uncheck Get networkwide configuration.
 
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  • To change the Time Zone, click the drop-down arrow to select a time zone.  You may also enter your preferred NTP servers.  
 
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  • To change your Local Access credentials, enter a password and an optional password hint in the Password and Add password hint fields, respectively.  The default username is admin.
 
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  • To change the Remote Syslog status, click the drop-down arrow then select Enabled.  After that, enter the remote server’s IP address.
 
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  • To change the LED light status, click the drop-down arrow and select Enable or Disable
 
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6. Click User-added image once you're done.

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