Connecting a computer and device to the 6 GHz WiFi

Scenario: Why can’t I find or connect my computer or device to the 6 GHz WiFi?

The 6 GHz radio band offers interference-free signal and ultra-fast speeds for high-bandwidth activities like video conferencing, working and learning from home, and using AR/VR devices.

If you can’t connect your device to the 6 GHz WiFi, try the following:

 
1. Check if your device supports the 6 GHz radio band. Only clients that support the 6 GHz WiFi will be able to connect to this radio.

2. Make sure that your devices and the WLAN adapter drivers on your computers are up to date.
 
Desktop/laptop - Microsoft® only supports the 6 GHz WiFi in Windows® 11 computers. Make sure to install the latest Intel® AX210/AX211 driver to your computer.
 
Other WiFi devices - If your device supports the 6 GHz radio band and it cannot connect to the WiFi, make sure it has the latest updates installed.
 
3. Check your router’s WiFi security type. The 6 GHz radio band supports WPA3™ only.

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