Setting up the Linksys node using a PPPoE connection

The following steps will guide you in setting up your parent node using a Point-to-Point Protocol over Ethernet (PPPoE) connection.

Requirements for setup
 
  • Account credentials for your PPPoE connection from your internet service provider (ISP) 
  • The latest version of the Linksys app must be installed to your mobile device
 

Directions

NOTE:  Steps and images may differ depending on the device used for setup.  In most of the examples below, an iOS device is used.

Step 1:  
Connect to your Linksys node then open the Linksys app.

Step 2:
Tap on Set up a New Wi-Fi Network.

NOTE:  For Android™, tap Launch setup.



Step 3: 
Tap on Whole Home Mesh WiFi (Velop).



Step 4: 
Turn ON Bluetooth® if prompted.



Step 5:
Plug in your node then tap Next.



Step 6: 
Position your node accordingly then tap Next.



Step 7: 
Tap It's In the Open.



Step 8: 
Follow the on-screen instructions then tap It's Connected.



Step 9: 
If the light has started to flash purple click Yes, it's Blinking Purple.  Otherwise click No, It's Not Blinking Purple for further instructions.  

NOTE:  If you have other nodes turned ON with purple lights, turn them OFF for now until your parent node is set up.



Setup will check for internet access.



NOTE:  If an internet connection is not detected especially for PPPoE connections or if you have a Static WAN IP address, you will be prompted to check your wiring, if a connection is still not found, you will receive the following screen, click on the Do you have ISP settings to enter? link and select your internet connection.

Step 10: 
Tap on Do you have ISP settings to enter? at the bottom.



Step 11:
Tap on PPPoE.



Step 12:
Enter the credentials provided by your internet service provider (ISP) then tap Next.



Setup will link your account.  This can take up to a minute.



Step 13:
Personalize your home WiFi by creating a WiFi name and WiFi password.  Once done, tap Next.



Step 14:
Give your node a name then tap on Next.



Step 15: 
On the Success! screen, tap Next.



Step 16:
If you want to add a child node, tap Add a Node.  Otherwise, tap That’s it for Now.

NOTE:  You can also add a node later by logging in to your Linksys cloud account.



Step 17:
Once the Peace of mind screen appears, tap Next.



The node will perform a firmware check to verify if your node is up-to-date.  If a new firmware is available, the Linksys app will update automatically.  Otherwise, you will land on the Your WiFi is ready screen and you can tap on Go to Dashboard.




Related Article:

How to turn OFF my router’s or gateway’s Wi-Fi

Was this support article useful?

Additional Support Questions?
Search Again