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Linksys Hydra Pro 6E, MR75WH Frequently Asked Questions

TABLE OF CONTENTS

HARDWARE INFORMATION

1.  
What is the Linksys Hydra Pro 6E, MR75WH?
2.  What is Wi-Fi® 6E?
3.  What is the warranty of the router?
4.  Where can I find the router’s serial number?
5.  Does the router have indicator lights?
6.  Can the router be mounted on the wall?
7.  How many ethernet ports are on the router?
8.  I am unable to connect to the 6 GHz radio band of the router, what could be the problem?

SETUP AND INSTALLATION

1.  
How do I set up the router using the Linksys app?
2.  What are the requirements in setting up the router?
3.  How do I access the router settings on the Linksys app?
4.  What is the default WiFi name and password of the router?
5.  How do I add a node to my network?
6.  How do I reset the router to its factory default settings?

SECURITY

1.  What WiFi security options are supported on the router?
2.  Does the router allow VPN tunnels to pass through it?
3.  Does the router support SPI firewall?
4.  Does the router support Parental Controls?

ADVANCED TROUBLESHOOTING

1.  How do I upgrade the router’s firmware?
2.  Does the router support bridge mode?

 


HARDWARE INFORMATION

1.  What is the Linksys Hydra Pro 6E, MR75WH?

The Linksys Hydra Pro 6E, MR75WH features the 6 GHz band that offers uncluttered channels for more capacity, a stronger signal, and faster data transfer for all your smart home and bandwidth-heavy devices.  Combined with Intelligent Mesh™ technology, the Linksys MR75WH is designed to deliver multi-gigabit WiFi speeds with more channels on a wider spectrum to reduce noise between nodes and provide more avenues to connect your client devices.  To learn more, click here

2.  What is Wi-Fi® 6E?

Wi-Fi 6E provides and supports the 6 GHz spectrum features and capabilities including faster speeds and lower latency for compatible devices.  

3.  What is the warranty of the router?

The warranty period is dependent on the country of purchase.  For more information on your device’s warranty, click here.

4.  Where can I find the router’s serial number?
 
The serial number is located on the sticker underneath the device.  
 

5.  Does the router have indicator lights?
 
Yes.  The router
has two front panel indicator lights and port lights on the back panel.  To learn more, click 
here

6.  Can the router be mounted on the wall?

Yes.  You can set the router on a desk or mount it to the wall.

7.  How many ethernet ports are on the router?

The router has four ethernet ports for the LAN connection and one ethernet port for the WAN/internet connection.

8.  I am unable to connect to the 6 GHz radio band of the router, what could be the problem?

Your device must support a 6 GHz connection, otherwise it will only connect to the 2.4 GHz or 5 GHz band.  You can check with the manufacturer of your device to see if it supports a 6 GHz radio or if driver updates are needed.

SETUP AND INSTALLATION


1.  How do I set up the router using the Linksys app?

To learn how to set up the router using the Linksys app on your mobile device, click here

2.  What are the requirements in setting up the router?

Below are the requirements for setting up the Linksys MR75WH:
 
  • Internet connection via a modem or modem router (gateway)
  • The latest Linksys app
  • Linksys server account (for remote access)

3.  How do I access the router settings on the Linksys app?

You can log in to the Linksys app to view and configure the settings that are available on the router.  To learn more, click here.  To learn more about some of the features on the router, click on the links below:

Overview of the Wi-Fi Settings of the Linksys Hydra Pro 6E
Overview of the Devices menu on the Linksys app for Linksys Mesh Routers
Overview of the Network Administration feature on the Linksys app for Linksys Mesh routers

4.  What is the default WiFi name and password of the router?

The default WiFi names of the router are LinksysSetupxxx and LinksysSetupxxx_5GHz (the xxx stands for the last three digits of the router’s MAC address).  The default password of an unconfigured router is admin.
  

5.  How do I add a node to my network?

For instructions on how you can add a node, click here

6.  How do I reset the router to its factory default settings?

There are two ways to reset the router to its factory default settings:
 
  • Hardware reset – Hold the reset button for 11 seconds.  Watch for the three slow red pulse lights, then release the reset button on the fourth red pulse.
  • Software reset – Log in to your Linksys server account to access the LinksysSmartWiFi.com page.  Under Router Settings, click Troubleshooting > Diagnostics, then, click Reset under Factory reset.
 
SECURITY
 

1.  What WiFi security options are supported on the router?

The security options for the 2.4 GHz and 5 GHz band are the following:  WPA2™/WPA3™ Mixed Personal, WPA3 Personal Only, WPA2 Personal, Enhanced Open Only, Open and Enhanced Open, and Open.

For the 6 GHz radio, these are the options:  WPA3 Personal only and Enhanced Open Only.


2.  Does the router allow VPN tunnels to pass through it?

Yes, VPN tunnels using IPSec, L2TP, and PPTP protocols can pass through the router.

3.  Does the router support SPI firewall?

Yes. 

4.  Does the router support Parental Controls?

The router supports the free basic Parental Controls feature.  To learn more, click here

ADVANCED TROUBLESHOOTING


1.  How do I upgrade the router’s firmware?

The router has a feature that will upgrade the firmware automatically whenever a new version is available, and if by chance you disabled this feature, you will get a prompt to update the firmware whenever a new firmware release is available. 

2.  Does the router support bridge mode?

Yes.  For step-by-step instructions, click here

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