text.skipToContent text.skipToNavigation

Overview of the Troubleshooting settings for the Linksys Dual Band WiFi Router

The Linksys Dual-Band WiFi Router lets you enjoy the power of Wi-Fi technology.  It delivers enhanced speed, range, and security for all your networking needs which allows you to swiftly stream HD videos, surf, email, play games online, browse, and chat.

The Troubleshooting settings on the web interface of the Linksys Dual Band WiFi Router allows you to manage your router’s logs, and check the connections of your network devices, including the connection to the internet using the Ping and Traceroute tests.  To do this, log in to the router's web interface.  For instructions, click
here.  Then, go to the Configuration tab > Troubleshooting.

 
Feature
Description
Log

The Log feature lets you track the internet connection for incoming and outgoing internet traffic, security for browser-based utilities, and local Dynamic Host Configuration Protocol (DHCP) server status information.  To enable this feature, click on the box before Log and click Save.
 
User-added image

When you click on View Log, the screen similar to the image below will appear.  The Log screen provides information about the Incoming Log, Outgoing Log, Security Log, and the DHCP Client Log.  Choose which Type and the information will be displayed.

User-added image
 
Diagnostics

A Ping Test helps trace the communication between the computer or the router to any website or device connected to the network.

In the IP or Url Address field, enter the IP or host name of the website or device that you want to test, the Packet Size, and your desired Number to ping before clicking on Start to Ping.

QUICK TIP:  Number to ping is the number of times your computer will seek out replies from a website or specific device.  It is set to 5 by default.

 
User-added image

A Traceroute Test is used to trace the route across an internet network from your home router to a remote location specified in the IP or Url Address box.  Enter the IP or host name you want to test and click on Start to Traceroute.
 
User-added image
 
 

Was this support article useful?

Additional Support Questions?

Search Again

CONTACT SUPPORT