Linksys RE7350 Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION
SETUP AND INSTALLATION
 
FIRMWARE UPGRADE
  
WIRELESS CONNECTION AND SECURITY
 
TROUBLESHOOTING
 


HARDWARE INFORMATION

1.  What is the Linksys RE7350 Max-Stream™ WiFi 6 Range Extender?
 
The Linksys RE7350 Max-Stream™ WiFi 6 Range Extender functions as a wireless range extender or wired range extender (access point) based on IEEE 802.11ax.  It operates in 2.4 GHz and 5 GHz bands and is backwards compatible with 802.11a/b/g/n/ac infrastructure.  To know more about this product, click here.

2.  What is included in the Linksys RE7350 package?
 
The following are included in the Linksys RE7350 package:
  • Linksys RE7350
  • Quick start guide
  • Regulatory information
 
3.  What is the warranty period of the Linksys RE7350?
 
The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.

4.  What is the power rate of the Linksys RE7350?

The power rate of the Linksys RE7350 are the following:
  • Internal AC/DC power supply:  100-240V, 50/60 Hz
  • Output voltage/current DC:  12V/1.5A
 
SETUP AND INSTALLATION

1.  How do I set up the Linksys RE7350?

You can set up the Linksys RE7350 from a web browser.  To learn how to set up the Linksys RE7350 as an Access Point (Wired Range Extender), click here.  To learn how to set up the Linksys RE7350 as a Wireless Range Extender, click here.

2.  Can I set up the Linksys RE7350 using a smart mobile device?
 
Yes.  Any mobile device or wireless computer can be used to set up the Linksys RE7350.

3.  What is the default IP address and password of the Linksys RE7350?

If the Linksys RE7350 does not detect a Dynamic Host Configuration Protocol (DHCP) server in your network and has not obtained an IP address from a router, its default IP address is 192.168.1.1.  The default password is admin.

4.  What are the two setup modes of my Linksys RE7350?

The Linksys RE7350 can be set up in two modes.  These are:
  • Access Point or Wired Range Extender (requires an ethernet cable connected to your existing network)
  • Wireless Range Extender 
 
5.  Can I manually set up my Linksys RE7350 to work on Access Point mode?
 
Yes.  For specific instructions, click here.
 
QUICK TIP:  The default mode when choosing manual setup is Wireless Range Extender mode.

 
6.  Can I manually set up my Linksys RE7350 to work on Wireless Range Extender mode?
 
Yes.  The default mode when choosing manual setup is Wireless Range Extender mode.  For instructions on how to manually set up the Linksys RE7350, click here.

7.  How do I reset my Linksys RE7350?

Press and hold the Reset button of your Linksys RE7350 for 10 seconds to reset it to factory default settings.
 
8.  How do I identify what mode the Linksys RE7350 is in?

After setup, access the Linksys RE7350’s web-based setup page to view the updated top header name.  For instructions, click here.
  • If the Linksys RE7350 is on Access Point mode, the top header will read Dual Band Wireless Access Point.  
  • If it is on Wireless Range Extender mode, the top header will read Dual-Band Wireless Range Extender.
 
9.  How do I switch from Access Point mode to Wireless Range Extender mode?

To switch to another mode, you will need to change this in the Basic Settings.  Click here for instructions.
 
FIRMWARE UPGRADE

1.  How do I upgrade the firmware of the Linksys RE7350?

There are two ways to upgrade:  either through Auto update or Manual update.  For detailed instructions on how to update the firmware of your range extender, click here.

WIRELESS CONNECTION AND SECURITY

1.  Which wireless connection standards and frequencies are supported by the Linksys RE7350?

The Linksys RE7350 supported standards are 802.11b, 802.11g, 802.11n, 802.11a, 802.11ac and 802.11ax.  It also supports the 2.4 GHz and 5 GHz frequencies simultaneously.
 
2.  What wireless security modes does the Linksys RE7350 support? 

The security settings it supports are WPA3â„¢/WPA2â„¢ Mixed Mode, WPA3 Personal, WPA2 Personal and Enhanced Open.

3.  What is Cross Band Technology and does my Linksys RE7350 support it?

The Linksys RE7350 supports Cross Band Technology.  This technology maximizes the simultaneous use of both bands (2.4 GHz and 5 GHz) for high-speed data transfer and uninterrupted streaming and gaming.  To get an overview of the manual settings of the Cross Band feature, click here.
 
4.  What is Spot Finder Technology?

The Spot Finder Technology determines the signal strength of your Linksys RE7350.  It lets you know if your Linksys RE7350 is too close or too far from your router.  The Spot Finder Technology is only available when your Linksys RE7350 is on Wireless Range Extender mode.

TROUBLESHOOTING
 
1.  How do I access my range extender?
 
To access the web-based setup page of your range extender, click here.
 
2.  I have changed the wireless settings of my existing wireless router, and now my Linksys RE7350 doesn't work.  Why does this no longer work?
 
Your Linksys RE7350 does not work because its wireless settings are no longer in sync with the router.  Make sure the wireless settings of the Linksys RE7350 in Wireless Range Extender mode are similar to the settings of your router to fix the issue.  To know more, click here.

3.  I have MAC filtering in my network.  Where can I locate the MAC address of my Linksys RE7350 to add it to my MAC filtering list?

Access your range extender’s web-based setup page then go to Status > WLAN Statistics.  Use the MAC address labeled as Seen by Upstream AP when your device is on Wireless Range Extender mode.

4.  Can I set up the extender using WPS to connect to my upstream router?

Yes.  Setting up the extender using Wi-Fi Protected Setup™ (WPS) is the quickest way to set it up if the router supports WPS pairing.  You will have to repeat the WPS process twice to connect each radio band separately since the WPS pairing sets up one band at a time.  For instructions, click here.

5.  How do I connect the Linksys RE7350 to the upstream router that is using MAC filtering?

If the upstream router is using MAC filtering restriction, make sure to add the extender’s MAC address of both radios from the WLAN Statistics page in the Seen by Upstream AP when in Wireless Range Extender mode.

6.  Why can’t I connect my range extender with WPS?

There are several reasons that WPS could fail:
  • Your router and range extender are too far apart
  • The 2-minute connection window expired
  • The WPS button on either range extender or router did not depress all the way
  • WPS is disabled on the router
  • MAC filtering is enabled on your upstream router

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