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How to resolve connectivity issues with your wireless TV

Having a wireless TV is very convenient since you can stream or browse media content directly from your TV.  However, there are times when you are having problems connecting it to the wireless network. 

This article will guide you on how to resolve connectivity issues with your wireless TV.

IMPORTANT:  Powercycle the wireless TV first before doing any of the steps below.  You can do this by powering the TV OFF then back ON.

Connectivity issues with your wireless TV may be resolved by checking the following:

Available Wi-Fi adapter
Automatic network refresh
Hidden SSID
Router’s wireless range
Router’s wireless settings
Wireless TV compatibility
MAC Filtering
Router’s IP settings

Available Wi-Fi adapter

Some wireless TV requires a Wi-Fi adapter that enables it to detect wireless networks.  Otherwise, the TV will not be able to connect to any wireless network.  Make sure that you are using a compatible Wi-Fi adapter and that it is properly installed on the wireless TV.

Automatic network refresh

If you can’t see your Wireless Network Name (SSID) in the available networks list, this may be because some wireless TV don’t have an automatic network refresh when you view the list of available networks in your area.  This means that new networks aren’t displayed in the list unless manually refreshed.  Make sure to refresh the available networks list.

Hidden SSID

If you still can’t see your SSID in the available networks, check whether your network is configured to display the SSID or not.  To learn how to do this using the Linksys Smart Wi-Fi Account, click here.  If your router has the Classic firmware, click here.

Router’s wireless range

Connectivity issues may arise because of a very weak wireless signal.  Thus, every time you connect, make sure that you are within the wireless network range of your router.  Also, make sure that there are no appliances or obstructions (i.e. microwave, thick walls) that may interfere with your router’s wireless signal.

Router’s wireless settings

It is important to make sure that the wireless TV is connecting with the correct wireless settings.  Otherwise, the TV will be unable to connect.  Note that the SSID and password are both case-sensitive and that the correct wireless encryption should be selected especially when connecting to the wireless network manually.  You may also encounter a prompt on your wireless TV that asks you to redo your WPA password.  For more information on setting up your wireless security, click here.
 

NOTE:  To learn how to check or change your wireless network’s settings using the Linksys Smart Wi-Fi Account, click here.  If your router has the Classic web-based setup page, click here.

Wireless TV compatibility

Check your wireless TV’s documentation whether it supports the wireless encryption and the wireless network mode of your router.

MAC Filtering

Check the MAC Filtering feature of your Linksys router.  If it’s configured to permit specific devices only to connect to the wireless network, then add the wireless TV to the list of permitted devices.  To learn how to do this, click here.  However, if your router is configured to prevent users from connecting, click here.

NOTE:  If you’re using the Linksys Smart Wi-Fi Account, click here.

Router’s IP settings

To ensure a successful connection, the wireless TV should have the same IP range with your Linksys router.  You may also check the IP address of the computers that are connected to your network to verify.  For instructions on how to do this, click here.

Maximizing your wireless network

In today’s continuing technological advancements, many are into gadgets and other electronic devices.  Experience the comfort of connecting wireless electronic devices to your Linksys Smart Wi-Fi Router using the Linksys Smart Wi-Fi Account.  Seamlessly connecting your wireless devices to the Internet without the hassle of plugging in wired cables to your devices is fast and easy using this new service.  To know more about this, click here.
 

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