Linksys EA4500 v3 N900 Dual-Band Smart Wi-Fi Wireless Router Frequently Asked Questions

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TABLE OF CONTENTS
 
HARDWARE INFORMATION
 
  1. What is the Linksys EA4500 v3 N900 Dual-Band Smart Wi-Fi Wireless Router?
  2. What default IP Address and router password can be used to login to the Linksys EA4500 v3?
  3. What are the features of the Linksys EA4500 v3?
  4. What is the warranty period of the Linksys EA4500 v3?
  5. What can be used with the USB port on the Linksys EA4500 v3?
  6. Does the Linksys EA4500 v3 support Remote Management?
  7. Can I connect a USB hub to read multiple USB drives on the USB port of the Linksys EA4500 v3?
  8. How many DHCP addresses can be reserved on the Linksys EA4500 v3?
  9. What is the default Storage Admin password?
  10. Is the Linksys EA4500 v3 compliant to Digital Living Network Alliance (DLNA)?
  11. What is the Linksys EA4500 v3’s power adapter specification?
  12. What are the required operating systems (OS) compatible with the Linksys EA4500 v3?
  13. Do I need to install software on my computer to set up the Linksys EA4500 v3?
  14. Can I use the Setup software for Linksys EA4500 v1 to set up Linksys EA4500 v3?
  15. Does the Linksys EA4500 v3 come with a Setup software?
 
WIRELESS SECURITY
  1. What is the default wireless network name (SSID) of the Linksys EA4500 v3?
  2. How many security modes does the Linksys EA4500 v3 support?
  3. Does Linksys EA4500 v3 allow VPN tunnels using IPSec, L2TP or PPTP protocols to pass through the router?
  4. Is the Guest network of the Linksys EA4500 v3 single-band or dual-band?
  5. Is there a default wireless password for the Linksys EA4500 v3?
  6. Which wireless connection standards and frequencies are supported by the Linksys EA4500 v3?
 
TROUBLESHOOTING
 
  1. Is it possible to back up and restore settings on the Linksys EA4500 v3?
  2. My Parental Controls blocks HTTPS but returns a blank page instead of redirecting to the Parental Controls screen.  Is this a normal behavior?
 
FIRMWARE UPGRADE METHOD
 
  1. How do I upgrade the firmware on the Linksys EA4500 v3?
  2. Can I use the firmware for the Linksys EA4500 v1 on the Linksys EA4500 v3 or vice versa?
     
SPECIAL FEATURES
  1. What DDNS providers does the Linksys EA4500 v3 support?
  2. How many WAN connection types does the Linksys EA4500 v3 support?
  3. Does the Linksys EA4500 v3 have a built-in media server?
  4. What are the supported media files on the Linksys EA4500 v3 media server?
  5. Does the Linksys EA4500 v3 have a built-in FTP server?
  6. Does the Linksys EA4500 v3 support wireless Quality of Service (QoS) and Internet Access Priority QoS?
  7. Does the Linksys EA4500 v3 support jumbo frames?
  8. Does the Linksys EA4500 v3 support the transmission of log information to a log server?
  9. What radio band does the Linksys EA4500 v3 support?
  10. Does the Linksys EA4500 v3 support Port Forwarding and Port Triggering?
  11. What is the difference between Single Port Forwarding and Port Range Forwarding?
  12. Can I select time zone and automatically adjust the clock?
  13. Is the Linksys EA4500 v3 DLNA compliant?
  14. Can I print a shared file in my computer while I’m connected to the Guest network?
  15. Can I add or create a Game and an Application to the Priority list that are using the same port numbers?
  16. What are the supported USB storage file systems for Linksys EA4500 v3?
  17. What is the Linksys EA4500 v3’s maximum drive size support?
  18. How much power does the USB port in the Linksys EA4500 v3 supply?
 
WIRELESS CONNECTIVITY
  1. How do I connect a wireless device to the wireless network of the Linksys EA4500 v3 router?


HARDWARE INFORMATION
 

1. What is the Linksys EA4500 v3 N900 Dual-Band Smart Wi-Fi Wireless Router? 

The Linksys EA4500 v3 N900 Dual-Band Smart Wi-Fi Wireless Router is the latest version of EA4500.  EA4500 v3 features Simultaneous Dual-Band Wireless-N Router and USB Storage link in addition to virtual USB support for USB peripherals.  Its two (2) wireless radio bands 2.4 GHz and 5 GHz work concurrently and support three (3) spatial streams (3 TX and 3 RX).  To know more about the EA4500 v3, click
here.
 

2. What default IP Address and router password can be used to login to the Linksys EA4500 v3?
 
The default IP Address of the Linksys EA4500 v3 is 192.168.1.1.  The router password is admin.
 

3. What are the features of the Linksys EA4500 v3?
 
The Linksys EA4500 v3 has the following major features:
  • Smart Wi-Fi
  • IEEE 802.11 a/b/g/n
  • Data rate PHY speed 450 Mbps (Per band)
  • Dual-Band
  • 3 x 3 MIMO
  • Guest Network (Each band) – up to 50 guests with five (5) as default
  • 4 x 10/100/1000 Mbps LAN ports
  • 1 x 10/100/1000 Mbps WAN Port
  • 1 x USB 2.0 port – Virtual Printing, DLNA Media Server, Storage  
         
4. What is the warranty period of the Linksys EA4500 v3?

The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click
here.

5. What can be used with the USB port on the Linksys EA4500 v3?

It can either be used to add one (1) USB storage device like a hard drive/flash disk or to connect a USB printer.  The Linksys EA4500 v3 can also be used as a NAS or print server, but not at the same time.

NOTE:  Adding a USB printer requires your router associated with a Linksys cloud account.  For instructions on setting up a USB printer for the router, click
here.

6. Does the Linksys EA4500 v3 support Remote Management?

Yes.
 

7. Can I connect a USB hub to read multiple USB drives on the USB port of the Linksys EA4500 v3?
 
No.  The USB port of the Linksys EA4500 v3 can only read one (1) USB drive at a time.
 

8. How many DHCP addresses can be reserved on the Linksys EA4500 v3?
 
A maximum of 50 users can be logged in the DCHP reservation.
 

9. What is the default Storage Admin password?
 
The default Storage Admin password is admin.
 

10. Is the Linksys EA4500 v3 compliant to Digital Living Network Alliance (DLNA)?
 
Yes.
 

11. What is the Linksys EA4500 v3’s power adapter specification?
 
The Linksys EA4500 v3 uses a 12 V/2 A power adapter.
 

12. What are the required operating systems (OS) compatible with the Linksys EA4500 v3?
 
Below are the compatible Operating Systems (Printer Utility only):

Windows®
  • Windows XP with Service Pack 3 and higher
Mac OS X®
  • Leopard 10.5.8 or later
  • Snow Leopard 10.6.1
  • Lion 10.7
  • Mountain Lion 10.8
  • Mavericks 10.9
  • Yosemite 10.10 


13. Do I need to install software on my computer to set up the Linksys EA4500 v3?
 
No.  The Linksys EA4500 v3 is configured only through its web-based setup page.  It doesn’t come with a Setup software.
 

14. Can I use the Setup software for Linksys EA4500 v1 to set up Linksys EA4500 v3?
 
No. 
 

15. Does the Linksys EA4500 v3 come with a Setup software?
 
No.
 

WIRELESS SECURITY

1. What is the default wireless network name (SSID) of the Linksys EA4500 v3?

 
The default wireless network name (SSID) of the Linksys EA4500 v3 is LinksysXXXXX where XXXXX represents the last five (5) digits of the device’s serial number.
 
QUICK TIP:  Your router’s serial number is located underneath the device.


2. How many security modes does the Linksys EA4500 v3 support?

The router supports the following wireless security options:  WPA2/WPA-Mixed, WPA-Personal, WPA2-Personal, WPA-Enterprise, WPA2-Enterprise, and WEP.  The WEP security supports 64-bit passphrase that will generate four (4) keys and 128-bit passphrase that will generate one (1) key.
 
NOTE:  There is no WEP support when the router is in Bridge mode.


3. Does Linksys EA4500 v3 allow VPN tunnels using IPSec, L2TP or PPTP protocols to pass through the router?

Yes. 

4. Is the Guest network of the Linksys EA4500 v3 single-band or dual-band?
 
What’s unique in the Linksys E4500 v3 is its dual-band Guest network.
 
NOTE:  Each band supports up to 50 guests with five (5) as the default.


5. Is there a default wireless password for the Linksys EA4500 v3?
 
Yes.  The default password is automatically and randomly generated string of 10 characters with exemption to characters including 0, 1, 5, I (capital i), O (capital o), l (lower case L) and S.
 

6. Which wireless connection standards and frequencies are supported by the Linksys EA4500 v3?
 
The Linksys EA4500 v3 supports 802.11a, 802.11b, 802.11g, and 802.11n.

 
TROUBLESHOOTING


1. Is it possible to back up and restore settings on the Linksys EA4500 v3?
 
Yes.  For instructions, click
here.

2. My Parental Controls blocks HTTPS but returns a blank page instead of redirecting to the Parental Controls screen.  Is this a normal behavior?

Yes, for HTTPS this is by design.  Some HTTP sites that redirect to HTTPS will produce a blank screen as well.

FIRMWARE UPGRADE METHOD
 

1. How do I upgrade the firmware on the Linksys EA4500 v3?

The Linksys EA4500 v3 has an Auto Firmware Update feature.  You can also download the firmware of Linksys EA4500 v3 from its product page.
 

2. Can I use the firmware for the Linksys EA4500 v1 on the Linksys EA4500 v3 or vice versa?
 
No.
 
SPECIAL FEATURES


1. What DDNS providers does the Linksys EA4500 v3 support?

The Linksys EA4500 v3 supports DynDNS.org and TZO.com providers.

2. How many WAN connection types does the Linksys EA4500 v3 support?

The router supports six (6) connection types:  Automatic Configuration - DHCP, Static IP, PPPoE, PPTP, L2TP, and Bridge Mode.

3. Does the Linksys EA4500 v3 have a built-in media server?

Yes.  It can stream music, pictures, or videos from the USB drive to a UPnP-compatible media adapter.
 

4. What are the supported media files on the Linksys EA4500 v3 media server?
 
Below is a list of media file formats that are supported by the Linksys EA4500 v3 media server.
 
Video
  • .ASF (using WMV and WMA codec), .FLV, .F1V, .F4V (Flash video H.263 codec with mp3 audio), .MP4 (H.264 codec & AAC Audio codec or Microsoft MPEG-4 v1,2,3 and ISO MPEG-4 v1), .MPEG, .MPG, .MLV, .MPEG-1 
Photo
  • .BMP, .GIF, .JPG, .JPEG, .JPE, .PNG 
Audio
  • .MP3, .WAV 
5. Does the Linksys EA4500 v3 have a built-in FTP server?

Yes, you can create an FTP server that can be accessed from the Internet or your local network using a USB drive connected to the USB port on the router.  For instructions, click
here.

6. Does the Linksys EA4500 v3 support wireless Quality of Service (QoS) and Internet Access Priority QoS?

Yes. 

7. Does the Linksys EA4500 v3 support jumbo frames?
 
No.


8. Does the Linksys EA4500 v3 support the transmission of log information to a log server?
 
No.


9. What radio band does the Linksys EA4500 v3 support?

The Linksys EA4500 v3 supports 2.4 GHz and 5 GHz radio bands.

10. Does the Linksys EA4500 v3 support Port Forwarding and Port Triggering?

Yes.  Specifically, the Linksys EA4500 v3 supports Single/Range Port Forwarding and Triggering.

11. What is the difference between Single Port Forwarding and Port Range Forwarding?

Single Port Forwarding will only allow you to specify one (1) port for forwarding.  If you want to forward multiple ports, you may perform Port Range Forwarding. 

12. Can I select time zone and automatically adjust the clock?

Yes.  You can select the time zone and automatically adjust the clock.

13. Is the Linksys EA4500 v3 DLNA compliant?

Yes.
 

14. Can I print a shared file in my computer while I’m connected to the Guest network?
 

No.  The Guest network is a secured network that provides ONLY Internet access to wireless devices with the router limiting communication with other computers.  It has a different password from the main network and does not allow file and printer access.
 

15. Can I add or create a Game and an Application to the Priority list that are using the same port numbers?
 
No.  You can only add either but not both at the same time.
 

16. What are the supported USB storage file systems for Linksys EA4500 v3?
 
The Linksys EA4500 v3 supports FAT, FAT32, NTFS, HFS+ journaled and non-journaled capable for data storing formats.
 

17. What is the Linksys EA4500 v3’s maximum drive size support?
 
The maximum drive size support is up to four (4) TB and six (6) partitions with the same file system.
 

18. How much power does the USB port in the Linksys EA4500 v3 supply?
 
The Linksys EA4500 v3 USB port supplies up to 1000 mA power on devices.
 
WIRELESS CONNECTIVITY
 

1. How do I connect a wireless device to the wireless network of the Linksys EA4500 v3 router?
 
For instructions on how to connect a smartphone, gaming console or any wireless device to the wireless network of your router, click any of the links below:


iPhone®  
PS3â„¢
Nintendo Wiiâ„¢
Computers

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