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Asia Pacific Support Contact Information

Contact Us
 

Customer Service (RMA) and Technical Support
 
Please know your product type, model, serial number and software version before calling. Need help?

Please also provide your ISP data (provider name, login, password) if needed to get connected. If you are looking for other ISP settings, click here.
 

Australia 24/7/365

Language: English
Tech Support: 1 800 605 971
Presales: 1 800 605 971
RMA: 1 800 605 971
Live Chat: English
 

New Zealand 24/7/365

Language: English
Tech Support: 0800 441 528
Presales: 0800 441 528
RMA: 0800 441 528
Live Chat: English
 


China 24/7/365

Language: Chinese
Tech Support: 10800 7121746 (North China), 10800 1201746 (South China)
Toll Free:  4006189612 (Mandarin only, 9:00AM - 5:30PM, Monday to Friday, Local Time)


华北地区
华北地区包括:北京、天津、黑龙江、吉林、辽宁、山东、山西、河北、河南、内蒙古自治区

North China:
Beijing, Tianjian, Heilongjiang, Jilin, Liaoning, Shan’Xi, Shandong, Hebei, Henan, Inner Mongolia Autonomous Region

华南地区
华南地区包括:上海、江苏、浙江、安徽、福建、江西、湖北、湖南、广东(深圳)、广西自治区、海南、重庆、四川、贵州、云南、西藏

South China:
Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong(Shenzhen), Guangxi, Hai’nan, Chongqing, Sichuan, Guizhou, Yunan, Xizang
 



India 10 AM to 10 PM Mon-Fri

Language: English
Tech Support: 1 800 419 8899
RMA: 1 800 419 8899
Live Chat: English
 

Singapore 24/7/365

Language: English
Tech Support: 800 120 4280
RMA: 800 120 4280
Live Chat: English
 
Singapore 9 AM to 5:30 PM Mon-Fri

Language: Mandarin
Tech Support: 800 120 4280
RMA: 800 120 4280
Live Chat: English
 

Malaysia 24/7/365

Language: English
Tech Support: 1 800 812 358
RMA: 1 800 812 358
Live Chat: English
 

Philippines 24/7/365

Language: English
Tech Support: 1 800 1 114 1695
RMA: 1 800 1 114 1695
Live Chat: English
 

Indonesia 24/7/365

Language: English
Tech Support: 001 803 011 3833 (International Toll Free Number)
RMA: 001 803 011 3833 (International Toll Free Number)
Live Chat: English
 

Thailand 9 AM to 5:30 PM Mon-Fri

Language: Thai Language Only
Tech Support: (66) 922734111 (Domestic rate applies)
RMA: (66) 922734111 (Domestic rate applies)
Live Chat: English
 

Hong Kong 24/7/365

Language: English
Tech Support: 800 901 205
RMA: 800 901 205
Live Chat: English
 
Hong Kong 9 AM to 5:30 PM Mon-Fri

Language: Mandarin / Cantonese
Tech Support: 800 901 205
RMA: 800 901 205
Live Chat: English
 

Vietnam 24/7/365

Language: English
Tech Support: 1 800 4920 (Toll Free)
RMA: 1 800 4920 (Toll Free)
Live Chat: English
 


All other countries 24/7/365

Please note that these numbers are Toll Free for North America and Canada only.  If you are calling from a country not listed in this page, you will incur additional call charges.

Language: English
Tech Support: 001 800 326 7114
Presales: 001 800 326 7114
Presales: 001 800 546 5797
RMA (English only): 001 800 326 7114 (24/7/365)
Live Chat: English
 



Public Relations Contact
 
Please note that Press and Analyst inquiries will be replied to only.

Linksys PR click here
 

Open Source Requests
 
Please note that Linksys does not offer technical support via these e-mail addresses.  Only Open Source inquiries/requests, or Security flaw reports will be responded to via the e-mail addresses below.
 
To learn more about Open Source for certain products, click here.
 
Open Source click here
Security Issues click here
 
 

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